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Orange Hidden Charges
For the last 8 months I've been being charged £4.26 each month for an unlimited off peak data bundle that I was never informed about. I never really paid much attention to my bill so I didn't notice before. I phoned them up today to complain and they said they can stop any further bills but they can only refund the past 3 months worth of charges; is there any way I can get the other 5 months back?
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Comments
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Not sure, did you forget you agrred to it or a free trial, but i know Orange would use the defence you should have checked your bill. Jon 01 could probably provide a good answer.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0 -
Yes, that's right. They will only refund 3 months. It's up to you to check your bill each month not once a year, sorry...0
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