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www.specialtysoftware.co.uk scam fraud

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Do not buy in this tech website as it is a scam/fraud, they get the money from your card, but they do not deliver the goods. I have lost £430, tried to call them, sent emails, nothing, still waiting. DO NOT BUY anything here.
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Comments

  • JasX
    JasX Posts: 3,996 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    hmmm, a .co.uk company with a US / nevada address as their only contact address? kinda vaguely blatantly obvious to do a bit of checking b4 handing money over to a site like that....

    Thanks for the reminder to all MSE members to engage half a braincell before engaging in business with sites they've not used before on the internet. :)
  • GeoffX
    GeoffX Posts: 417 Forumite
    100 Posts
    The site is registered to a 'Kelly Trent' in Boston, U.S. and has no contact information other than an 0808 phone number. The 'Shipping Policies' page says:
    All orders under 50£ will be charged a 10£ shipping fee.

    It doesn't exactly scream .co.uk.
  • Oneday77
    Oneday77 Posts: 1,242 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Do not buy in this tech website as it is a scam/fraud, they get the money from your card, but they do not deliver the goods. I have lost £430, tried to call them, sent emails, nothing, still waiting. DO NOT BUY anything here.
    I hope you paid with a credit card. Get your claim in now, if not try your bank you may qualify for their internet fraud scheme if they have one.
    New PV club member. 3.99kW system. Solar Edge with 14 x 285W JA Solar panels. 55° West from south and 35° pitch.
  • I ordered a sony e book reader from this site on 30th Nov. I had confirmation e mail following day saying their rep would ring me to confirm shipping details within 48 hours. I received telephone call from a lady with a "american accent" on 3rd December confirming my details etc and that the item should be shipped within 48 hours. I asked where my item was being shipped from and she said "America". Checking my order details on line tonight noted my item still in shipping queue. I then had a live "chat" with an operative called Anna who said there was a high demand for the item and they were expecting further stock in next week. I dont have any problem talking to them but the question remains am I going to get my goods. I have told her that if they cannot give a definite shipping date at the beginning of next week then I want a refund. I cant find any other people on the net who have been conned by this company. Do we know for definite it a scam site and should I be contacting card company now. Help!!:confused:
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    It may or may not be a scam but buying anything expensive from a non-EU source may involve you having to pay import duties, VAT, and a handling fee. Those fees usually go a long way towards wiping out any savings and may even exceeed them.
  • Bikertov
    Bikertov Posts: 1,598 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    SCAM SCAM SCAM ...

    No UK address - Site registered in Jan 09

    Domain name:
    specialtysoftware.co.uk

    Registrant:
    Kelly Trent

    Registrant type:
    Unknown

    Registrant's address:
    865 Mertle Court
    Boston
    MA
    08345
    United States

    Registrar:
    Key-Systems GmbH [Tag = KEY-SYSTEMS-DE]
    URL: http://www.Key-Systems.net

    Relevant dates:
    Registered on: 31-Jan-2009
    Renewal date: 31-Jan-2011
    Last updated: 02-Mar-2009

    Registration status:
    Registered until renewal date.

    Name servers:
    ns1.rackspace.com
    ns2.rackspace.com

    WHOIS lookup made at 20:39:53 09-Dec-2009


    It is not worth saving a few pounds on sites like this - it will cost you a lot more in reality ...

    YOU HAVE BEEN WARNED :eek:
  • Having become paranoid on Thursday that my credit card scammed rang credit card company. Specialtysoftware.co.uk not on their warning list and no run on my credit card. Cancelled it to be on safe side. Yesterday got e mail saying item shipped via DHL. Went on DHL website and my package now got as far as East Midlands Airport - sent from Los Angeles. Maybe they not a scam after all??? Will further update when I receive the goods.
  • I have just had a very bad experience with the abpove company as well. In fact ripped off!
    I have just written to my credit card company with all the trials & tribulations!
    I did not recive what i paid for! I got a version worth approx £120 less than i paid for & they won't consider a refund or change & they won't give me their address to return it too for a refund.
    Lets see what the credit card company make of it all.
    I wish i had reserached the company name before ordering!
  • Well my e book reader arrived at the beginning of the week. It was a genuine sony article and the one I ordered. I got it for £25 less than UK. Despite all my reservations and worries I think I would order from them again.:j:beer:
  • Mrvangry wrote: »
    I have just had a very bad experience with the abpove company as well. In fact ripped off!
    I have just written to my credit card company with all the trials & tribulations!
    I did not recive what i paid for! I got a version worth approx £120 less than i paid for & they won't consider a refund or change & they won't give me their address to return it too for a refund.
    Lets see what the credit card company make of it all.
    I wish i had reserached the company name before ordering!

    The address was on the back of the DHL box. Ive now thrown the box as everything in working order but it was in Las Vegas.
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