Dialaphone Airtime Cashback - Changed???

raj75

Few of my friends have recently received "O2" Airtime Cashback from Dialphone in form of Bank Cheque. Previously they used receive in O2 Airtime Bill.

I was wondering if they do the same for "Orange" contract also?. My previous Cashbacks was sent to Airtime.

Anyone recently got Orange cashback from DAP as Cheque???

HugoSP

I have been getting cheques from DAP for a few months now.

I've just come to the end of my 3 contracts and the last two cashbacks out of 5 were via a cheque rather than a transfer into my bank account.

I've had 2 sets of 3 contracts from DAP and 1 set of Orange contracts with them. The orange only lasted for a few weeks (long story) but the 3 contracts that have spanned more than 2 years have always been by either credit into my bank account or via cheque. I've never had an airtime credit from them.

H

raj75

From this page https://www.mydialaphone.co.uk/generalinfo/answers.aspx?id=30, it says

"
3, T-Mobile, O2, and BT customers - once we have received your claim, the cheque will be with you within 7/10 working days.

Vodafone and Orange customers - because we have to credit your money through the network onto your bill, the payment may not catch your next bill.
"

I am hoping they don't send it to Airtime, as I have already cancelled my Orange Contract.

pesky2

We have just started getting a chq back too previously it was Airtime Credit to the bill with O2

eagleeye

Dialaphone has stopped Vodafone & Three contracts.Even for orange only only two handsets are available.Is everything right with DAP?