Onebip Scam

hougtimo

I have had 10 text messages just come in (waking me up) from a company called Onebip. Each message says I have transferred £5 from my phone credit to my Onebip account. Now this is most odd as I have never heard of them before!!!

Nothing has appeared on my online phone balance yet (but might take ~48hrs to be added) but I'm very wary considering how much a quick google of 'onebip scam' brought up.

If they have got £50 off me, I certainly won't be paying it.

Any help greatly appreciated!

OneADay

Similar sort of scam involing sending emails

http://forum.uforia.com/forum_posts.asp?TID=2230&PID=17720

Contact your network provider asap though. Sounds like onebip is some sort of mobile payment thing (if they are genuine) which just seems to dodgey - another one of ofcom's bright ideas not to deal with probably.

hougtimo

Not impressed... can't find a number to phone them on (or company details for that matter). Otp to orange atm.

hougtimo

What gets me is i've had the phone less than a month and only friends and family have my number. grrrrrr!

OneADay

You can contact this onebip lot - it looks like a genuine "service" (if you can call it that) via

http://www.onebip.com/consumer/uk/?mod=support

It might just be a scam - so don't think you should worry too much.
But just in case it is not, you need to get in touch with network and tell them to check your account - someone might have gotten hold of your information (again just speculation so don't worry yourself too much).

PS Update your security information - email passwords etc, check bank details online (just as a caution to tighten security).

hougtimo

OneADay wrote: »

You can contact this onebip lot - it looks like a genuine "service" (if you can call it that) via

http://www.onebip.com/consumer/uk/?mod=support

It might just be a scam - so don't think you should worry too much.
But just in case it is not, you need to get in touch with network and tell them to check your account - someone might have gotten hold of your information (again just speculation so don't worry yourself too much).

PS Update your security information - email passwords etc, check bank details online (just as a caution to tighten security).

Going through all those atm.

Already sent them a message, but hate waiting! lol.

RodB_2

Don't ignore this one - my 12 year old son managed to spend £60 in one morning just by entering my O2 phone number in game download sites. Six emails came in this morning at 6am referring to onebip.com each charging £10 to my phone account. I called O2 to get details, had to text STOP to various numbers to prevent more repeats, and call 2 other numbers to cancel other services he had apparently set up. I am not sure what the eventual damge will be, but it is at least £200 so far. Recovering any of this looks unlikely.

How can a phone account be charged when he has no security information other than name, address and phone number? If this is possible, then no mobile account is safe.

Techhead_2

They're set up in the same way a call and text is. By use of the handset.
The assumption being that the person using the phone is the account holder or a person authorised by the account holder. This is why when a handset is lost, you are responsible for use until your report the loss.
Personally, I think that explicit formal permission should need to be given before a re-occuring service can be authorised. This would require a regulatory change (as providers are not allowed to monitor your calls, texts and data). So I think we should contact phonepayplus (the premium rate regulator) and Ofcom.
Also make sure that handsets are only used by authorised people.

mikeyland27

BEWARE / SCAM - onebip stole my money! I had an account with them with over £1,700 in, they blocked my account and refuse to pay me - that was over NINE months ago!! Email me: mrmmurrell@gmx.co.uk if you have had similar problems.

Guardsman

PAYG has it's merits,