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GoldTraders Feedback Thread

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  • paulturner
    paulturner Posts: 17 Forumite
    Part of the Furniture 10 Posts Name Dropper Photogenic
    geordie joe......below is the body of the email they sent me after the transaction.

    As you see they invited me to leave feedback if I wished to do so, so where is the arm twisting?


    Dear Paul,

    This e-mail confirms we have sent payment in settlement for your
    unwanted gold.

    We hope that your experience in dealing with us has been a pleasant one.

    For new customers, dealing with an unknown web site / company can often
    be a somewhat daunting, 'leap of faith'.

    Our reputation and customer satisfaction is very important to us.

    If you would like to leave a quick testimonial for the benefit of future
    customers, the following indepdent web sites collect feedback on our service:

    Links


    If you have any suggestions on how we may improve our service, please
    reply to this e-mail.

    Yours sincerely,
    Gold Traders

    - End -
  • Decent bunch
    Sig to go here...
  • A DECENT AND HONEST SERVICE. I posted on Wednesday,what I weighed as 90gms of 9ct gold. Within 24 hours I had an offer for 85.6gms after the removal of two large semi precious stones. A very fair deduction. The money was in my bank within 30 minutes. The good thing about this company is there is no "small print" lurking in a corner. You get what you see. I had been checking out all the other companies for two weeks before I opted for Gold-Trader(UK), I am glad I did.
  • I had some gold sovereigns and half sovereigns which had been in my possession for many years, and wished to sell them. I was concerned about using the internet as I had read about various problems. I rang Gold Traders at the number in their web site to talk with them. In particular I was concerned that they did not have a published physical address which I could visit. They told me that they weren't allowed visitors because of restrictions on their insurance, which sounds plausible if not convincing. I also checked some newspaper articles on-line (not using the link on gold traders web site in case they were false), and the articles appeared genuine. So in the end I took the plunge and sent 5 half sovereigns on Monday 11th October. On Tuesday 12th they rang me to confirm receipt, and the money (£471) was in my bank account by Tuesday afternoon. I cannot fault their service, and now intend to send some more coins to them.
  • I have just used the company to sell some old scrap silver coins. The service has been excellent and I will be using them again.
    In reponse to the doubters in earlier posts - I too am a Newbie here and have followed the link they provided in their email as I am pleased with the transaction and believe they should be recognised for the transparent honest service they provide.
  • Any established posters have any experience of these guys?

    1 post wonders (even a lot of them) don't mean it will score highly on the reliability scale!
    Thinking critically since 1996....
  • paulturner
    paulturner Posts: 17 Forumite
    Part of the Furniture 10 Posts Name Dropper Photogenic
    edited 7 January 2011 at 6:12PM
    Any established posters have any experience of these guys?

    1 post wonders (even a lot of them) don't mean it will score highly on the reliability scale!

    I expect you class yourself as an established poster so how about you finding an old knackered bit of jewellery and trying them out.

    I guarantee you won't be disappointed :wink:
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