A Charter for Mobiles.co.uk

thommy

mobilejunkie wrote: »

Didn't take long before the usual suspects appeared to attack me. Actually I have studied English Law to a reasonably high degree, but that is not the point. It is obvious that the two of you will never get the point no matter what this company does; easy when you don't actually use them, of course. But I give up; you are correct, the Rep will never do anything defferent just as the (three) muskateers will always rush in to defend and justify the unjustifiable.

It'll be business as usual then!

well, if you will persist in using MSE as your personal mobiles.co.uk wailing wall, you surely have to expect the odd musket, or two, to be pointing your way....

and let's be honest, one of those muskets was on your side at your first post.

i sense the cavalry that you hoped would arrive...never did....

TREVORCOLMAN

Yea Mobiles.Co.UK if you dont make many mistakes as you claim then it wont cost you very much and surely the goodwill will far outweigh the small cost.

mobilejunkie

thommy wrote: »

well, if you will persist in using MSE as your personal mobiles.co.uk wailing wall, you surely have to expect the odd musket, or two, to be pointing your way....

and let's be honest, one of those muskets was on your side at your first post.

i sense the cavalry that you hoped would arrive...never did....

Sense? You? :rotfl:

Actually I was happy "the cavalry" didn't charge on; it gave the rep every unhindered opportunity to actually say or do something worthwhile (needless to say he didn't). Interesting that it was those who seek to justify and defend who actually did climb out of the woodwork to try again when they have singularly failed for months. Nothing new there then!

mobilejunkie

Guys_Dad wrote: »

What started off very promising, has gone in half a dozen posts to another waste of time. The REAL world is that on occasions, companies make a mistake in their sales pricing. English law says that a contract only exists if a deal is done - up to that point a seller need not sell their goods at an OFFERED price if there was an error and can refuse to ACCEPT the buyer's money.

Now no retailer under the sum is going to be tied to accepting each and every mistaken sales price and they have the absolute right to say "sorry - we made a mistake right up to the point where they accept the offer, so to speak. At that point, a contract exists and the thwarted buyer has recourse in law to demand that the contract be honoured.

I think the rep's reply was reasonable - but, unless I have misread your posts, you need to study English Law a bit more and stop trying to make mobiles.co.uk give up their rights under that law. See if your favourite retailer Phones4u would agree to what you are suggesting. I can imagine the reply from their chief!

Interesting when the law is quoted in preference to customer service and you jump in to support that. This is what the rep said in August:-

"You're approaching this as a Contract Lawyer and trying to extract meaning from every last comma when actually you should be looking at it as a customer"

Among many other things of course...

redux

Can someone in the admin of this forum ask mobilejunkie to conduct his specific dispute with this company through their own channels, instead of hogging space on here repeating the same things over and over again?

thommy

redux wrote: »

Can someone in the admin of this forum ask mobilejunkie to conduct his specific dispute with this company through their own channels, instead of hogging space on here repeating the same things over and over again?

:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T
:beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer:
:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j

thommy

mobilejunkie wrote: »

Sense? You? :rotfl:

Actually I was happy "the cavalry" didn't charge on; it gave the rep every unhindered opportunity to actually say or do something worthwhile (needless to say he didn't). Interesting that it was those who seek to justify and defend who actually did climb out of the woodwork to try again when they have singularly failed for months. Nothing new there then!

you mean offer you those free deals that you love - whilst not letting anyone else know about them...for days,even weeks!:rotfl::rotfl::rotfl::rotfl::rotfl:

i'd really like to know how YOU know that no one else manages to see these deals?:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

how do you keep them to yourself????????:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

thommy

let's get this useless thread over with mods...

mobilejunkie

thommy wrote: »

you mean offer you those free deals that you love - whilst not letting anyone else know about them...for days,even weeks!:rotfl::rotfl::rotfl::rotfl::rotfl:

i'd really like to know how YOU know that no one else manages to see these deals?:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

how do you keep them to yourself????????:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

It's really not very difficult when you're the one in ignorance. Of course, since I print out everything at the point of sale I could show you the actual offer - but why waste the effort when all that would do is make your "brain" work really hard to come up with more codswallop.

I do agree about one thing though - may as well close the thread since there was never any real chance that this rep would actually want to do a good job instead of the usual tripe. Thought it was worth seeing if pigs might but the non-customers came to do his normal work for him.

iwanttosave_2

thommy wrote: »

:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T
:beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer:
:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j

I agree! :T:T:T:T


I don't know why the rep hasn't put the usual 3 on ignore yet, I would have done, in fact, I might! I'm fed up of reading this tripe now from them.