We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Vodafone - 12month contract, only get discount for 9 months?

Hey all,
I'm on a 12 month SIM only plan with Vodafone (ends in December) - checking my most recent bill shows the price has increased by approximately £20.

I phoned Vodafone and they explained the discounts are only for 9 months which leaves the other 3 months open for contract re-negotiation?

Now can anyone explain this to me?

Thanks,
Leon

Comments

  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Not sure what you can do but Voda seem to have habit of this discounts being for a limited period.

    You might want to ask them to lower your tariff by one rung - you can normally reduce by £5 a month. Then phone them and tell them you will be leaving in December and want a PAC code as a direct result of them charging you this extra £20.

    They might budge at that point and offer you a retention deal with a phone but dont take anything unless its dirt cheap.
  • Now I know replying to my own thread is naughty but I think I found the answer:

    http://forums.moneysavingexpert.com/showthread.html?t=1681413&highlight=vodafone+discount

    Do all of the networks do this?
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Ask for PAC code but do not cancel your direct debit I say (that might lead to the sun falling out of the sky or a bad credit history).
  • Same happened to me too. I remember them telling me that the half price tariff would end 3 months before the contract was due to end but it was OK as they would contact me and sort out a new deal (a new 12 month contract). I'm happy with this as I intend (at the moment) to renew my contract with Vodafone anyway. I can see this being a problem if you don't.
  • Just phoned Vodafone and they have refunded the money :)

    However, they won't extend my existing sim only deal (they will only offer half price line rental no free internet :() guess it's time to request my PAC....
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.