Duplicate payments by Bank-Now they want it back!

I receive £200 every month by direct debit into my Lloyds account from a friend. In August, I received two payments of £200 within 2 days of eachother. I checked with my friend, and only £200 had came out of his account for that month as normal. Since then, Lloyds have wrote to me twice advising that I am legally not entitled to keep this money and that I have to pay back £200 due to the duplicate payment. Has anybody else experienced this before, and surely due to their error, i should not have to pay this back?!

Please advise me on this....
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Comments

  • I smell Troll
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    Well would you still say that if the mistake were the other way round? 'It's their mistake, but they don't have to do anything about it'. If not, why are you inconsistent?

    Yes it's happened to others. Some of them are in jail for keeping the money (though for rather larger sums than £150)
  • dunstonh
    dunstonh Posts: 119,279 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    loyds have wrote to me twice advising that I am legally not entitled to keep this money and that I have to pay back £200 due to the duplicate payment.

    Which is correct. You are not entitled to the money legally and you should repay it.
    Has anybody else experienced this before, and surely due to their error, i should not have to pay this back?!

    There are plenty of cases with both the financial ombudsman service and the courts. On the basis you knew it wasnt your money you have no grounds to keep it and you would expect the bank at some point to start legal action against you.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Hi I do not want to do a fraud, but I needed some money and ask for the maximum to my credit card, then they said I could have the 90% of my limit, but instead, they paid my twice!!!:D I need that and more. So I want to know what is my legal situation I want to keep it and pay it back, but with the best interest rate, at the mean time want them to wait.

    In the past, they make me to suffer a lot, because once having my 0% interest change it to 22% because they said I paid one day later, it never happened to me, but because the hide information at the back of their statement they confuse customers, then I spent more than 3 hours on the phone begging to please put it back to 0% I spoke to :money:10 people until the last (Manager) said no way, Next day my friend gave me 2000 pound to paid off there and then, I sward to do not ask for more money and now...Ha!! I want them to wait...

    :A
  • Mocopavo wrote: »
    Hi I do not want to do a fraud, but I needed some money and ask for the maximum to my credit card, then they said I could have the 90% of my limit, but instead, they paid my twice!!!:D I need that and more. So I want to know what is my legal situation I want to keep it and pay it back, but with the best interest rate, at the mean time want them to wait.
    You are committing fraud if you use it because you are knowingly using the funds which you know are not yours to use.
    In the past, they make me to suffer a lot, because once having my 0% interest change it to 22% because they said I paid one day later, it never happened to me, but because the hide information at the back of their statement they confuse customers, then I spent more than 3 hours on the phone begging to please put it back to 0% I spoke to :money:10 people until the last (Manager) said no way, Next day my friend gave me 2000 pound to paid off there and then, I sward to do not ask for more money and now...Ha!! I want them to wait...
    It is irrelevant what a financial organisation has done to you unless you want to sink to that level. If you do then enjoy the prison food when you do it and are prosecuted.
    :A

    You don't need advice, you know the consequences so stop wasting time posting here for your defence to fraud. You have none.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • orc_2
    orc_2 Posts: 563 Forumite
    Completely agree with Nattie.

    These type of posts are a pet dislike of mine.

    Please pay it back now.
    Please ignore those people who post on this forum who deliberately try to misinform you. Don't be bullied by them, don't be blamed by them. You know who I mean.
    You come here for advice, help and support- thats what I and like minded others will try to do.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I dont understand why the bank just didnt take it back out of the account.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • jamespir
    jamespir Posts: 21,456 Forumite
    basically you took money that isnt yours thats THEFT and youre lucky thye havent contacted the police stop worming round it and pay it back
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • dunstonh
    dunstonh Posts: 119,279 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I dont understand why the bank just didnt take it back out of the account.

    There is some scope to do that on occasion, usually when its in house at same bank. However, if you start involving other banks and branches you cant just debit the account. I have seen it done in the past but its a grey area. Usually you give the person the chance to pay it back. If they refuse then you would expect it to be referred to the fraud department for them to deal with.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Mocopavo wrote: »
    Hi I do not want to do a fraud, but I needed some money and ask for the maximum to my credit card, then they said I could have the 90% of my limit, but instead, they paid my twice!!!:D I need that and more. So I want to know what is my legal situation I want to keep it and pay it back, but with the best interest rate, at the mean time want them to wait.

    In the past, they make me to suffer a lot, because once having my 0% interest change it to 22% because they said I paid one day later, it never happened to me, but because the hide information at the back of their statement they confuse customers, then I spent more than 3 hours on the phone begging to please put it back to 0% I spoke to :money:10 people until the last (Manager) said no way, Next day my friend gave me 2000 pound to paid off there and then, I sward to do not ask for more money and now...Ha!! I want them to wait...

    :A


    I think you know the consequences very well, but I assume you came to this forum for some advised and not to be told to stop posting!
    I don’t think it will be long until your bank will be asking for the money back. So I understand you need it, but try and not spend it all!!!
    Something similar happened to my friend this year. She had some fraudulent (i think thats the word they used) on her account and the bank contacted her and told her they would refund all charges made by this fraud. By mistake they refunded all D/D charges from that day, including council tax and water bill. It was something like 200GBP total.
    she spent the money and was then asked by the bank a week later to pay it back.
    She basically argued her case and the bank in the end accepted that she would pay it back in installments (not sure how high these were).
    So if you decide to spend the money and then the bank does ask for it back, they may admit that it was their mistake and will compromise with you.
    This is entirely up to your bank!
    This is no legal advice! I am only telling you what happened with my friend!
    Hope this helps a little bit more than the previous posts!!!
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