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02 checking minutes left

Im on a contract with 02. Is there a number i can ring to find out how many free minutes and texts i have left?

Is this only available with pay as you go to get your credit or can u phone to find out what u have left????

Cheers xx

Comments

  • meandu229
    meandu229 Posts: 180 Forumite
    you could go online if you have a online tarriff,, look about for unbilled calls
  • michaels
    michaels Posts: 28,607 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Normally o2 are 48 hours behind (and charge this way which I think is scandalous) but they are now 5 days behind - no update since 28th may - what are OTELO doing?!
    I think....
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    See Useless CPW/ O2 minutes checking system thread, particularly post #53 (about ofcom though) ...
  • michaels
    michaels Posts: 28,607 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Isn't it OTELO now?

    I agree that the minute checker is an optional extra - however (and not a lot of people may know this) o2 charge for whatever calls have hit your account before their billin gdate - thus if your billing date is the 10th but on the 10th only calls up to the 7th have been posted to your a/c then any minutes you use on the 8th and 9th will get charged to the following months bill.

    Surely this doesn't correspond with the contract which states x inclusive minutes per billing cycle.

    On occasion I have made 300 mins of calls in the last tow days of my billin gcycle so as not to waste non-rollover minutes only to have them taken out of the following months allowance.
    I think....
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