Amazon mistake

the_sexy_witch

I got a netbook from Amazon and had a few faulty ones they ending up refunding me by mistake so i meant i had paid nothing for the laptop i currently have. What are my rights regarding this??

Esqui

They'll probably remember and arrange a collection

the_sexy_witch

I mean can they still charge me for the laptop i currently have even tho they refunded me by mistake.

Esqui

I don't think they'll charge you for it (they could, but it's morally dubious).

Is the laptop you have now faulty as well?

Viper_7

So you have knowing made a profit out of someone elses error - fraud.

Of course they can claim it back.
If you point it out - they may give you a discount for being honest.

BargainGalore

They can ask for the money back and or take it from your card

the_sexy_witch

the laptop is not faulty i currently have, they exchangeed the one i had before for this current one and did it as a exchange. bt when i sent it back they refunded me for the return w/o realising i had a replacement.

how is it fraud as i am not intentionally stealing something or a service, its a mistake they made.

Esqui

I'd let them know about their mistake.

Think of it the other way - if they'd charged you and not delivered an item, would you be happy? Would you let them get away with it?

BargainGalore

So you are in credit through a mistake you acknowledge this

How would you feel if you paid for goods and didnt get them

They could chase you for the money if you refused to pay for up to 6 years so you may have that hanging over your head

Viper_7

It's a bit like an ATM spitting out £20s instead of £10.

Yes it's their mistake.
However you know about the mistake and profited from it - this is Fraud.

Your example it would be difficult to show you knowingly saw you hadn't paid - especially if there was several instances of returned items, so they wouldn't come shouting Fraud at you - but they sure can come for the money.

Mankysteve

My parents had a tent that they brought like this. They never told them got a free tent, but there ready to pay if they have too. Your laptop is a lot more money than there free tent though so i would play it safe and tell them my self.