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Delete now please thank you
Comments
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When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.0
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Um, I'd have blanked out that voucher code if you had any intention of using it. (Unless you have and I'm being blonde, in which case ignore me!)
I am being blonde lol.. the email says it's only usable on your account.. d'oh! Ahh well. only 3 months of baby brain left then I'll have sleep deprivation as an excuse!0 -
E[FONT=Arial, Helvetica, sans-serif]lectronic Voucher Code: GBTHKRRXJW[/FONT]
I wonder how many people on here have tried to use it?:rotfl:When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.0 -
Goodness knows- probably a good few anyway. That was why I said about maybe blanking it out.. then I realised the email said it was only valid on the specific account.0
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Update email arrived they think that offering me £5 is good enough for giving my info to other people.
[FONT=Arial, Helvetica, sans-serif]Dear Customer,
We’re writing to you following an earlier incident in relation to an error in the dispatch of a number of order and posted notification emails. Firstly, please accept our sincere apologies for any inconvenience you may have experienced as a result of this incident.
We were alerted to the fact that some customers received incorrect emails relating to customers orders for a short period of time. This problem has now been resolved and if you have received any such emails, please delete them from your in box.
Matters such as these are taken very seriously and we have put preventative measures in place to ensure this does not happen again.
To apologise for any inconvenience caused, we would like to offer you £5 to spend on Play.com. Just enter the code below when making a purchase.This code is only valid for your account and can only be used once to obtain a discount on any item(s) from our site. The voucher must be redeemed by 31 March 2010.
Electronic Voucher Code: GBTHKRRXJW
Once again, please accept our sincere apologies for the inconvenience this matter has caused you. Should you have any further questions or concerns in relation to this incident please do not hesitate to contact us at [EMAIL="customercare@play.com"]customercare@play.com[/EMAIL].
Kind Regards
Customer Service Team
Play.com[/FONT]
That's a joke.
I got a £10 from a retailer by just pointing out to them that their web site had a technical fault.I'm not cynical I'm realistic
(If a link I give opens pop ups I won't know I don't use windows)0 -
I am going to close my account with them to many problems with them, they use to be great
LOL cant even log in and using right username/password0 -
I was going to do some ordering on there tomight too, glad I read this first don't think I will now, shame0
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Play.com credit card fraud?
HotUKDeals - Take out Play.com Credit card, Spend £150 (within 90 ...
Sounds like a good deal that i'd usually go for, but do a search for "play.com credit card fraud" to see possible problems with play.com's security. ...
m.hotukdeals.com/.../take-out-play-com-credit-card-spend?... - Cached - Similar0 -
Update email arrived they think that offering me £5 is good enough for giving my info to other people.
[FONT=Arial, Helvetica, sans-serif]Dear Customer,
We’re writing to you following an earlier incident in relation to an error in the dispatch of a number of order and posted notification emails. Firstly, please accept our sincere apologies for any inconvenience you may have experienced as a result of this incident.
We were alerted to the fact that some customers received incorrect emails relating to customers orders for a short period of time. This problem has now been resolved and if you have received any such emails, please delete them from your in box.
Matters such as these are taken very seriously and we have put preventative measures in place to ensure this does not happen again.
To apologise for any inconvenience caused, we would like to offer you £5 to spend on Play.com. Just enter the code below when making a purchase.This code is only valid for your account and can only be used once to obtain a discount on any item(s) from our site. The voucher must be redeemed by 31 March 2010.
Electronic Voucher Code: GBTHKRRXJW
Once again, please accept our sincere apologies for the inconvenience this matter has caused you. Should you have any further questions or concerns in relation to this incident please do not hesitate to contact us at [EMAIL="customercare@play.com"]customercare@play.com[/EMAIL].
Kind Regards
Customer Service Team
Play.com[/FONT]
Sigh...and why exactly does an error like this require you to be compensated? what loss have you actually suffered?
Compensation should be paid when and only when people suffer a loss. What loss exactly do people suffer if their address is emailed by mistake? Grr..!!Dogs have owners...my cat has slaves...0 -
Sigh...and why exactly does an error like this require you to be compensated? what loss have you actually suffered?
Compensation should be paid when and only when people suffer a loss. What loss exactly do people suffer if their address is emailed by mistake? Grr..!!
And would you like your name, address and e-mail sent out to thousands of people??!!
where did the OP mention compensation anyway? he said he thought offering £5 wasn't good enough, perhaps what he wanted was assurance that his identity was safe and that this would never happen again?
Whatever you think, this kind of error is unaceptable...
nice attempt at stirring though and discrediting the OP :rolleyes:0
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