help lost alot of fv channels

red_devil

Ive got some new channels but lost all my old ones. I have no sky sports news, bbc news 24, sky news, bbc1 bbc2, itv2, some channels dont even have a picture either. All the music channels are ok.

What can i do i have retuned and searched for new channels several times?

What happened to my channels. My area isnt due for upgrade yet.

ukmike

Have you tried channels 800 upwards for them?

red_devil

? I just keep pressing up and ive got the same channels all the time. Ive got about 8 i suppose thats all thats on there. Some i have never seen before? Some dont even have a pic just a blank screen?

Is there something wrong with the box do you think?

dibnah_2

It could be that your box isn't compatable with the new freeview service. On the 2nd they started switching to the new 8K service from 2K. This means that many old set top boxes and freeview tv's will start to lose channels immediately. Loss of BBC1 and BBC2 is the prime example of this. Before accepting this tho, make sure you rescan your channels if you get no joy its time for a new box. Go to UKfreetv for info on 8k incompatable boxes you will find it on the digital switchover section

dibnah_2

for the interested reader the 8k and 2k refer to the memory required for the new service and is due to an increase in the size of the Network Information Table (channel list) which exceeds the memory available in some set-top boxes. Older set top boxes dont have enough memory and therefore will start to lose channels until they lose them all in December.

milliebear00001

Does this apply even if your signal is received via the TV itself? My parents have also lost some channels, but don't have a box.

red_devil

my box is a Philips DTR 1500. Does anyone know if this is one of the old ones unable to get channels?:money:

macman

red_devil wrote: »

my box is a Philips DTR 1500. Does anyone know if this is one of the old ones unable to get channels?:money:

There's a product list on the Freeview site:
http://www.freeview.co.uk/freeview/Resolutions/About-Freeview-availability/Coverage-issues/Some-older-Freeview-products-may-stop-working-on-30-September-2009