BT new peak rate 6am-6pm!!!

opportunity_cost

BT customers will have to pay more for early morning calls from 16 February.

About three million BT customers could see their bills rise as it shifts the start of its more costly daytime call rate from 8am to 6am.

Full article

DonnyDave

The BBC report states "Customers on BT's Together Option 1 package will see the cost of landline calls made between 6am to 8am rise from 5.5p per hour to 3p a minute."
This is wrong as calls are 5.5p for upto and hour, then 1p/min after that. It is also wrong because some callers may pay less for calls between 6am and 8am.

There is no 'peak' and 'off-peak' rate on BT Together. This is probably why BT refer to them as 'daytime' and 'evening and weekend' rates. If BT describe them as such, I would hope that Advertising Standards would see this as misleading.

Short evening and weekend calls now cost more than daytime ones. For daytime calls, a minimum of 5p applies. For e&w calls, they are 5.5p for up an hour. So a 1 second call in e&w is 5.5p and not 5p!

'Peak' and 'off-peak' descriptions applies to all other numbers.

BT and the telephone industry as a whole is IMO full of this confusion marketing. See http://www.the-scream.co.uk/forums/t12892.html.

sergeant121

BT customers will have to pay more for early morning calls from 16 February.

About three million BT customers could see their bills rise as it shifts the start of its more costly daytime call rate from 8am to 6am.

Full article

My calls at that time of day are still going to cost me a maximum of 1p.

PTLD

Yep. Me too!

But, BT will make inordinate amounts of profit from ill-informed clients by moving the goalposts yet again

c011410

no love lost here too..BT playing tricks with peoples minds but not playing tricks with mine, been using the 11886 number for a month now....massive savings, i think a lot of people are put of by the payment method but i think to many people have been using it for sometime without any problems.

stellagypsy

Telewest / NTL have had their peak times from 6am - 6pm for a while now - it was only a matter of time before BT followed suit. I'm with you lot on the 1p max charge!

Thanks 18866!

akh43

Does anyone know if this will affect my early morning internet? I often go on between 7am and 8am.

I have had BT SurfTime Evening & Weekend Package for several years, which is usually the same times as off peak calls and costs me £7 a month.

Thanks.



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dougk_2

No doubt that is why they are doing it to make extra money from 0845 and 0870 numbers.

As many firms now offer 24/7 services using 0845/0870 numbers and less using "proper" numbers the profits will grow!  

So unless 18866 or others offer cut price 0845/0870 calls then BT wins again. It is about time the regualtors forced a price reduction in these, so they cost little or no more than a "proper" number.

gary38uk

Does anyone know if this will affect my early morning internet? I often go on between 7am and 8am.

I have had BT SurfTime Evening & Weekend Package for several years, which is usually the same times as off peak calls and costs me £7 a month.

Thanks.



???

why not get fast4 ? £6.99 for unlimited 24/7

akh43

Thanks for the suggestion, but on checking not sure how good fast4 are, am still checking them out. Have not found many positive reviews so far. Can anyone out there give any positive reviews on them?