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Trojan Horse Problem on PC Help!

1356

Comments

  • GunJack wrote: »
    go to this page:-

    http://www.filehippo.com/download_hijackthis/

    then as with MBAM, Download latest version at the green arrow towards the top-right...download & install& run, the scan only takes seconds, then post the log - DON'T tick anything to fix yet :)

    Hi have done that but it's taking a while!
  • jellyspots wrote: »
    Hi have done that but it's taking a while!

    okay i am at that page again can't see the box that comes up to say install...do you know where I can find it as it's just got loads of in fo about different things you can download
    sorry to be a pain
  • GunJack
    GunJack Posts: 11,947 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    what, to download or install ?? It's only a small file to download....
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • GunJack wrote: »
    right, go back to the link I posted, hit download latest version, when you get the dialog box with the choice to run/save/open, click run, then it'll install and leave you a shortcut on your desktop. Double-click the shortcut and the prog will run, then you'll see the screen with the scan options on it :)

    I don't get the dialogue box it just says downloadsing when i hit the button and then takes a while and goes into another page
  • GunJack
    GunJack Posts: 11,947 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ??? Can you post a screen shot ??
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • GunJack wrote: »
    what, to download or install ?? It's only a small file to download....
    from the link you sent i clicked on download at the top next to the green tick it said downloading
  • GunJack wrote: »
    ??? Can you post a screen shot ??

    Do you mean print screen and paste. It doesn't work for some reason any other way of doing it?
  • GunJack
    GunJack Posts: 11,947 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ..or are you using firefox ??? if so, run the file on that next screen
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • GunJack
    GunJack Posts: 11,947 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    then in the download box that opens, double-click on HJT to run the installer......

    (much more straightforward in IE ;) )
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • GunJack
    GunJack Posts: 11,947 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    there yet ????
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
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