Tesco entertainment-500 extra Tesco clubcard points . ENDS TODAY (15/11)

GRAHAM2109

Tesco entertainment are ignoring my emails

pazza2000

Anybody successfully chased up and received points from orders placed on the old site(Pre Nov 5th)?? If so how...

Emails and calls have not worked :-(

techspec

pazza2000 wrote: »

Anybody successfully chased up and received points from orders placed on the old site(Pre Nov 5th)?? If so how...

Emails and calls have not worked :-(

What old site? Didn't know there was a new one.

Essex123

GRAHAM2109 wrote: »

I phoned again and was told I will get them in May. I can't see that happening though.

We were told this too, and the 500 extra points have not come through on the latest statement.

Anyone else still waiting for these points? :mad:

no1catman

Essex123 wrote: »

We were told this too, and the 500 extra points have not come through on the latest statement.

Anyone else still waiting for these points? :mad:

You'd probably need to contact Tesco Entertainment for that - clubcard's records now only show the correct (May) statement points entries. Have the order/ref no available, and preferably when the order was placed - so they can see if it was within the offer period.

Looking at some of the earlier posts, it's not the screen display offer that is important, but the T & Cs that go with it. One grabs your attention, but the other gives you the rules to follow to qualify. That is - if the order was placed too early or too late, no points. If the points are important always, always check the T & C s.