Tesco entertainment-500 extra Tesco clubcard points . ENDS TODAY (15/11)

Ruth_honey

Hmmm....I've had 2 emails today telling me the 2 copies of Eddie Izzard 'Stripped' have been dispatched. One costing £12.98 and the other £11.92!!! How is that right???

nanjo

has anyone got the 500 bonus points?

ROBDOLPHIN66

nanjo wrote: »

has anyone got the 500 bonus points?

iamchucky wrote: »

Hi I phoned Tesco Customer Service today and spoke to Siobhan.

She advised it is 500 points per item ordered (I've made sperate orders but she siad I don't have to get the points) and that you won't see points until your Feb statement. They get accrued and then transferred once a quarter from Tesco Entertainment to clubcard. Confident I'll get the points just might have to wait.

9 ordered = cheap christmas prezzies + lost of pizza express vouchers!

Points not expected until February as per several posts earlier in the thread.

Up_For_Grabs

Those of us who had dealings with Tescos Entertainment before Christmas with the saga that was 'Left For Dead 2' aren't at all surprised that you are getting conflicting answers from Customer Service.
I will never deal with this side of Tescos again. They tell you one thing and then do something else and you are left chasing them up for weeks!! Not worth the hassle.

BLUEWKD

Up_For_Grabs wrote: »

Those of us who had dealings with Tescos Entertainment before Christmas with the saga that was 'Left For Dead 2' aren't at all surprised that you are getting conflicting answers from Customer Service.
I will never deal with this side of Tescos again. They tell you one thing and then do something else and you are left chasing them up for weeks!! Not worth the hassle.

I don't know what you mean by this side of Tesco, from my experience all sides of Tesco Customer service are clueless. Unless it is a simple query then you haven't got much chance with them.

Up_For_Grabs

Didn't explain myself very well. I will continue to shop in store as I don't have a problem there as you can sort things face to face, but online... that's a different story. They need to get their act together.

laurenjade1402

i think you take your chances with Tesco Entertainment, i was really annoyed with them after the Left4Dead saga and them taking the money and taking 10 days to refund. I also pre-ordered JLS for my daughter and it took 10 days after dispatch to arrive. I order Just Dance for the Wii the other day using the £2.00 off voucher we received and it arrived today. So for me a bit up and down but as i was in no rush for Just Dance and it was cheapest with them I thought i'd give them a try again.

photome

Has anyone else ordered harry potter at £13 odd and not been refunded the difference between that and the £8 it was on day of release.

I have tried ringing them but always engaged.

debtaghh

I got charged £13 but then I rang up and they sorted it.

TheRealMaverick

nanjo wrote: »

has anyone got the 500 bonus points?

They've appeared on my account this morning.