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Undercharged for an order

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  • System
    System Posts: 178,354 Community Admin
    10,000 Posts Photogenic Name Dropper
    Esqui wrote: »
    They will still be able to email you, and request payment. If your address has changed, you should let them know as you have an outstanding invoice with them.

    Yeah thats true, they should have my email address so if they do chase me for payment i'll get an email from them. They were meant to charge before the goods were dispatched but they must have made a mistake. Surely when they do an audit they'll see they are £300 down so i imagine then i'll be hearing from them. I'll leave it till then :)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • gnaril
    gnaril Posts: 278 Forumite
    they will still charge your old card I assume, or they will contact the bank and request them debit your account for the amount concerned due to their error. ( i see this sometimes from merchants) the bank dont necessarily have to accept these but just thought i would say.
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