When it rains - Sky tv

benjo

viktory wrote: »

I am sure I read somewhere that Sky boxes have a two year standard warranty.

The paperwork that came with my box (over two years ago) says 12 month warranty - but I dont think the problem is with the box.

spike7451

McKneff wrote: »

£10.50 seems a lot of money to be paying out.

Even if your box dies SKY will issue a call out fee of £65 and sort the problem out. Even down to renewing the box included. Its doubtful that more than one thing could go wrong in a year but even 2 faults would still only bring it to £130.
(only in my own experience mind) I have had Sky now for about 10 years and have only had a problem once in all that time, paid my £65 and got a new box installed, apparently the old one died. Paying out insurance as always is a gamble and you have to weigh up the pros and cons.

Reconditioned box,with a 3 month warrenty on service calls.Best bet tho is get a spare from a boot sale.I got one for £7 complete for a mate & one for myself.(just in case...)

benjo

spike7451 wrote: »

Reconditioned box,with a 3 month warrenty on service calls.Best bet tho is get a spare from a boot sale.I got one for £7 complete for a mate & one for myself.(just in case...)

Now that is a seriously good idea, I love boot sales but I dont ever recall seeing a sky box... will keep my eyes open.

spike7451

With people getting HD/Sky+ in for Crimbo,you may see a lot more at the boot sales.Not everyone want's,or can afford at the moment,multiroom.

Norma_Desmond

This happens to us almost every time it rains heavily - we're in a VERY exposed spot.
Will wait for DH to get home so that he can check out Spike's suggestions!

spike7451

Just to add,I was an engineer for Sky after redundency from NTL/VM but hopefully going to get my old job with VM back as it was advertised the other week.:-)
What I posted about before is based on my experience when working for Sky.

moonrakerz

Get the dish re-aligned !

benjo

moonrakerz wrote: »

Get the dish re-aligned !

I would do if only the Domestic and General would agree that it needs doing or at least looking at, but since they say it doesnt I am in a bit of a cul de sac.....

well I was, until I cancelled both the policy and Sky TV this afternoon, am going to give BT vision a try, will be making a saving of £53 per month for the first 3 months and £46 a month thereafter - I should have done it sooner!

Many thanks for all the responses, you are great guys.