Don't like new mobile, can i take it back?

skybluesaver

Hi all. I purchased a new unlocked sim free mobile phone from Carphonewarehouse today but after having a little play with it, realise i absolutely hate it.
What do you think my chances are of them taking it back?

robt_2

Between 0% and zero.

Snakeeyes21

taken fron the CPW site http://www.carphonewarehouse.com/support/orders-deliveries-returns/change-of-mind
I bought a SIM free phone

• You can swap your SIM free phone for a different handset within 14 days of buying it.
• You can only swap your phone for a different model once.
• You can't return your phone and get a refund.

if it was on t-mobile or virgin you can return for a refund within 14 days.

skybluesaver

I'll give it a go tomorrow. Really should do more research before i make a purchase like that.

wizk1

Even better, buy your phones online or over the phone. That way you get a 7-day cooling off period BY LAW. It fits under the distance selling rules.