I cannot get old processor to connect to internet? 31 October 2009 at 4:29PM in Techie Stuff 17 replies 904 views

clairibel

Hi there, i purchased in march a new desktop pc, monitor etc...now when i removed my old processor i just unplugged it and plugged in the new one....so why now can i not get my old processor to connect to internet when i plug it back into my modem, it keeps saying IE cannot display the page! and limited connectivity in the tray bit at the bottom?

Am i missing something important here as its connected to my modem which is working fine with the new PC, or do i need to do some tweaking...all help appreciated thanks :rolleyes:

espresso

Make/model of this 'modem'?

If you are now wanting to connect two computers, you would need a router to share the bandwidth.

clairibel

Modem is my virgin media one motorola surboard sb5100 and i don't want to connect two pc's just swap them around whilst i use the old processor which does work...just won't connect. Thanks.

espresso

When you swap the PC's, you will need to power down the modem for a few minutes, then it should work fine when you power it back up.

clairibel

Thanks expresso will try that as hubbie has informed me he did not switch anything off when he did it :rolleyes:

clairibel

Right i tried this and still did not work, i tried to repair connection in control panel and i got these messages;

Invalid ip address and the network did not assign a network address to the computer???

I know something needs a tweak somewhere but where is the question...help?

derek_mcgilvray

Right-click on My Computer, and go to Device Manager. Is there a yellow exclamation mark by Network Devices? If so you probably need the correct drivers.

Was there a cd that came with your modem?

clairibel

Yes there is an exclamation mark there, by CD do you mean the blueyonder one to install it, as thats all i got from virgin media when got modem as we are talking couple of years back now.

Thanks.

aliEnRIK

Thats nothing to do with the virgin/blueyonder cd
Thats to do with your computer needed drivers
First stop is try WINDOWS UPDATES via microsoft
Goto CUSTOM and see if there are any HARDWARE updates

GunJack

yup, sounds like you'll need to re-install drivers...give it a whirl

BTW, when you say "processor", I take it you mean the actual pc ??

clairibel

Hi yes when i say processor i mean pc lol tower unit thing.

I know you say it needs drivers, but can i get these without connecting to internet?

I will try the CUSTOM and hardware updates as soon as, thanks.