Changing ISP 29 October 2009 at 10:49AM edited 30 November -1 at 1:00AM in Broadband & Internet Access 7 replies 919 views

denwyn

We have been with Ukonline Broadband for almost 4 years now, on there £9.99 a month 1gb connection, we are going to be upgrading our PC with the addition of two wirless laptops and i have been thinking of moving away from Ukonline. Not at all sure if i should go with a all in phone and boroadband package, or just broadband. If we have problems with the phone line, who repairs it, i am told BT are a lot slower if your not paying them line rental. There seem to be so many offers out there its all very confusing. I just want a reliable connection and better than the 1gb i have at the moment, not interested in superfast speeds, or TV packages. Any advice please.

macman

What exchange are you on, what are your LLU options?-these will offer the best deals.
Go to samknows.com, then exchange search, LLU Operator Presence.
Bundles are not always the best option, again it depends what is on your exchange.
NB: I think your current speed will be 1MBps, not GB!

denwyn

Ok..my exchange is Taunton, i have looked at this on the Sam Knows site and allready i am lost. semms to offer ADSL and LLU ?? What should i look for next,do i need LLU whatever it is.

macman

http://www.samknows.com/broadband/exchange/WWTAUN
Fine, the only LLU providers on your exchange are TalkTalk and Sky, they'll probably be the cheapest. Sky might be worth looking at only if you are having Sky TV, as you can bundle your TV with phone and broadband.
TT Essentials package will be £6.49 a month for broadband and evening and weekend calls, anytime calls £5 more. Line rental £11.25, same as BT. £30 set up charge. But CS is not good...
I would suggest you look at Plusnet Value broadband, as you're on a Market 3 exchange, that will be only £5.99 a month. You can bundle line rental ((£10.95) and calls package (same as above with TT ) with that for £16.94 pm, fiver more for Anytime calls.
http://www.plus.net/?home=hometop
Sign up via Quidco and the cashback is £28 for bb or £38 for bb and phone.

moonrakerz

denwyn wrote: »

do i need LLU whatever it is.

LLU stands for Local Loop Unbundled. It basically means that the broadband provider has his own hardware in your local BT exchange and can usually offer faster download speeds than BT or the non-LLU providers who have to use the BT equipment.

macman

And cheaper prices...

denwyn

Thanks for all the help, i phoned Ukonline to get a mac code, and struck a deal with them for the 8mb Pro package for £14 a month instead of the usual £20. After hearing some poor reports on all in phone packages i deceided to leave that alone. At least we will keep our email address and hopefully the switchover will be painless

macman

Hmm, that's going to cost you £125 a year more than if you had gone with Plusnet via Quidco.
You were only paying £9.99 before, now you are paying £14.99.