Dell Laptop Password Problem

MUHAMID

I have DELL LATITUDE D600 laptop. Now I dont know why whenever I switch it on it asks for password and on screen I can see following message:

"This computer system has FCKSC1J - 595B, is protected by a password authentication system. You cannot access the data on this computer without the correct password.

Please type in the primary or administrator password and press enter."

I am not a techie person . Could you please help me to sort out this problem.

Thanks in advance.
MUHAMID

Bossyboots

I once powered up a machine at work that asked for a password. I didn't know it needed one and let out an expletive. The wag beside me typed the word in and it worked. It turned out you could actually type anything in and it would let you through.

Have you tried typing anything into it?

If you do a search for that code or password authentication system on the Dell site, it just brings up the laptop at the top of the search. You might need to contact Dell and ask them what to do.

niceguyrichy

What OS is the laptop running??

if it's not XP Pro then try booting into safe mode (repeatedly tap F8 at start up) and changing the password in the accounts in control panel.

failing that, a bit of googling (I'd link you to the site, but not sure I'm allowed to on here.....) should find you a download of an iso to make a boot disc that will reset the password for you

Bossyboots

niceguyrichy wrote:

What OS is the laptop running??

if it's not XP Pro then try booting into safe mode (repeatedly tap F8 at start up) and changing the password in the accounts in control panel.

failing that, a bit of googling (I'd link you to the site, but not sure I'm allowed to on here.....) should find you a download of an iso to make a boot disc that will reset the password for you

Why don't you send the link by PM? I tried googling for him but couldn't fine anything of any use.

tomd84

Does the computer boot in to XP? If not its a bios password that has to be removed by clearing the bios!

Thanks Tom :-)

Shent

tomd84 wrote:

Does the computer boot in to XP? If not its a bios password that has to be removed by clearing the bios!

Thanks Tom :-)

A Bios password will not be removed by clearing the bios mate

MUHAMID

niceguyrichy wrote:

What OS is the laptop running??

if it's not XP Pro then try booting into safe mode (repeatedly tap F8 at start up) and changing the password in the accounts in control panel.

Hi niceguyrichy,
Thanks for your advice.
As soon as i switch it on dell's symbol comes and immediately system asks for password. I can't even go to boot menu.

niceguyrichy wrote:

(I'd link you to the site, but not sure I'm allowed to on here.....) should find you a download of an iso to make a boot disc that will reset the password for you

You can PM me for the link.

niceguyrichy

MUHAMID wrote:

Hi niceguyrichy,
Thanks for your advice.
As soon as i switch it on dell's symbol comes and immediately system asks for password. I can't even go to boot menu.

does it not even POST??

albertross_2

if it is a bios password, undo the screws labelled "K" on the bottom of the laptop, remove the keyboard, then remove the bios battery (a watch battery), for a couple of seconds, then put it back together, and the password prompt will be gone.

If it is a hard drive/encryption password, workarounds are much tricker. Where did this laptop come from, back of a lorry?

Shent

albertross wrote:

if it is a bios password, undo the screws labelled "K" on the bottom of the laptop, remove the keyboard, then remove the bios battery (a watch battery), for a couple of seconds, then put it back together, and the password prompt will be gone.

If it is a hard drive/encryption password, workarounds are much tricker. Where did this laptop come from, back of a lorry?

Can't see that working either. The password is stored on a ROM chip

IvanOpinion

There is sometimes a jumper that can be set to clear the BIOS whcih will clear the password (have only ever seen this on desktops though).

ivan