letter from natwest re credit review team

bluekaw

Hi Guys,

just some quick advice if i may, recieved a letter from natwest yesterday regards my accounts and they have noticed a change in the way the account is managed, and they have tried to contact me via phone, and ask me to ring them to discuss my financial situation if i feel of benefit of benefit to me,

Has anyone else else had these letter, and what is there experience,

Thanks

mellowyellow2608

Hi i've had this letter on numerous occasions, the first time over a year ago and it really panicked me so i rang them. they just wanted to discuss my account and at the time talked me into having a loan. When i received another they tried to get me have something else. now i just ignore the letters and they dont pester me. They have my phone numbers but have never rang me. I get the letters about every 6 months even when nothing on my account has changed. In my experience they are just trying to sell there products to you.

Paul_Herring

They want to sell you other stuff.

Only do so if
1) You can resist being pressured into buying anything/everything they suggest and/or
2) There's something you do actually want out of them and you think you can pursuade them to give it to you. (0% CC, lower rates on overdraft, higher ISA rate etc.) and/or
3) You have a gripe with them and you feel that by having one of their employees, trapped in a room with you, can sort it out

bluekaw

Thanks guys that put my mind at ease, hand one of these reeviews in branch over a month ago, ???? sometime i wonder if they know what there doing

stclair

Its just a way for the bank to sell or upsell its products and services too you, its nothing to worry about.