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sky+ recovery failure(message on planner)

Sorry if this is posted in the wrong place, A message on my screen is asking me to ring a number,(thought i'd ask here before i ring,might save me a few pence,)My sky + is saying recovery failure on planner( I cant view anything I had saved) have you any ideas why ?, anyone advise before I ring, Thanks .:confused:

Comments

  • spike7451
    spike7451 Posts: 6,944 Forumite
    Your Hard Drive has failed & may be able to be rebuilt,Sky can diagnose this.
    If that does'nt work,it's a new box as your's has had it.
    (or replace the Hard Drive)
  • Have you upgraded the HDD in the box for a larger disk? All reports I have seen on this problem have been on upgraded boxes and appear to be down to slight incompatability problems with the HDD used. Several people have reported success in fixing this problem - see here
    digitalspy.co.uk/forums/showthread.php?t=1138731:cool:

    Add www. in front of above as forum will not allow posting of links
  • jmabnc
    jmabnc Posts: 220 Forumite
    Hi no it's not HDD,just the normal white sky+ plus box.

    Thanks for your help.
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