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Vodafone Passport - Beware on upgrades

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spiro
spiro Posts: 6,405 Forumite
Part of the Furniture 1,000 Posts Name Dropper
edited 24 October 2009 at 10:39AM in Mobiles
For people on VF with Passport take care when upgrading or renewal as the rep may forget to carry this forward. I have just had a bill with £49 of calls from Spain when it should have been £19.50. It appears when I upgraded Passport was not carried over. Staff happily refunded the 'over charge' but if you pay by DD and they suddenly take an extra £50 might cause you a problem when your away.

For warned is for armed.
IT Consultant in the utilities industry specialising in the retail electricity market.

4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
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