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Number transfer problem

raj75
raj75 Posts: 444 Forumite
I gave my Orange PAC code to virgin last wednesday and my number was transferred to my Virgin SIM yesterday. I am receiving calls from everyone, except from orange users. If anyone in Orange network calls me it goes to my previous Orange sim, which by the way is still active. I am still able to make calls from my Orange SIM.

As anyone had known such issues?.

Comments

  • fiish
    fiish Posts: 831
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Forumite
    Something went wrong with the porting and your calls aren't being routed correctly. It's probably happening on Orange's side, since you're only having problems receiving calls from Orange phones. Not sure why your Orange line wasn't disconnected - it should have been as soon as your number was ported.

    I'd suggest giving Orange a ring.
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