Nationwide Customers Locked out of Internet Banking (Again)!!

Baldur

agsnu wrote: »

Nationwide have gone down the pan in recent years. I can't see any reason to stick with them.

The Flex account is a 'must have' for me but I only load and use it for withdrawing foreign currency when abroad.

Inactive

Baldur wrote: »

The Flex account is a 'must have' for me but I only load and use it for withdrawing foreign currency when abroad.

Same here, I have to say, I have never had any problems with Nationwide.

Paul_Varjak

KarenBB wrote: »

I remember there being a problem with internet banking at Nationwide a little while ago.

I'm pretty sure if you register or re-register you can't do it again for 7 full days, that's even if you've got the new details and been able to use them somehow their system stll has the last one on there. I'm not sure if I'm being clear so I'll give an example

You register on Monday 1st, get your details a few days later and use internet banking the you get locked out on the 6th, you can reregister on the 6th because it needs to be 7 cealr days after the 1st so probably not until the 8th. So I'm sure it's not saying go away, it's aying wait a few more days which is really frustrating I know.

Yes, that is exactly what they told me too!

KarenBB wrote: »

Nationwide also do telephone banking, last time there was a problem I registered for this just in case I had a problem with the internet anking in the future. Might be worth registering for that Paul incase you get stuck again, you can check transactions (only about 8 though) and you can transfer money which is the bit I really wanted.

I am registered for telephone banking even though I think it may be less secure than internet banking. But Nationwide's internet site often fails - I know because I log on nearly every day!

When I was with Halifax some customers were locked out for 2 weeks when Halifax did un upgrade - I think it only affected people who originally had spaces in their passwords!

emma396

Ive had problems logging into Nationwide recently as well, altho my details have been correct, I end up getting 'locked out' and needing to re-register as well, but couple of hours later I can get in no problem with the original details, very strange!!

reason to stick with NW, £50 for switching (if it's still on) worth doing and using the card abroad