Not sure where I stand

missymugwump

Won an expensive pair of trainers on ebay £60

The seller neglected to mention that they came from a smokers home
They are impregnanted and smell like an ashtray,I unboxed them and put the in the hall and it has stunk the place out seriously

I can't launder them like I would clothing if it arrived this way

I put them in the garage for 2 days I sprayed them with fabreeze and they still smell just as bad as when they arrived

I have asked the seller to accept them back no reply yet
Where do I stand please would paypal support me if he refuses to refund ?

I wish this was smellyscreen its eye watering
My conscience would not allow me to re list them without saying I don't want to pass the problem on to some other poor soul so please dont suggest that

TurkishDelight

Paypal will side with the buyer in pretty much any dispute, but I think this is maybe too far for them.
Presumably it doesn't say in the listing that the seller is a non-smoker, so it's not SNAD.

I do have sympathy- personally things that turn up smelling of baby sick turn my stomach, and smoke is nasty too- but that is the peril of buying secondhand goods online.

sunnysea83

err i hate the smell of smoke and i hate it when somethign arrives stinking of it and you cant the seller and they state they dont smell, when clearly they do!

Baby sick - YUK ive not had that luckily, think i would have to bin it

Strapped

missymugwump wrote: »

Won an expensive pair of trainers on ebay £60

The seller neglected to mention that they came from a smokers home
They are impregnanted and smell like an ashtray,I unboxed them and put the in the hall and it has stunk the place out seriously

I can't launder them like I would clothing if it arrived this way

I put them in the garage for 2 days I sprayed them with fabreeze and they still smell just as bad as when they arrived

I have asked the seller to accept them back no reply yet
Where do I stand please would paypal support me if he refuses to refund ?

I wish this was smellyscreen its eye watering
My conscience would not allow me to re list them without saying I don't want to pass the problem on to some other poor soul so please dont suggest that

I think that this is a case of buyer beware. If you specifically wanted smoke-free trainers, you needed to ask before buying. I doubt you would win a PP dispute (although feel free to try & let us know how you get on). I do sympathise though as I hate the smell of cigarette smoke personally.

Hintza

Give them a good soak and a scrub and then dry them out. Simples!

custardy

Strapped wrote: »

I think that this is a case of buyer beware. If you specifically wanted smoke-free trainers, you needed to ask before buying. I doubt you would win a PP dispute (although feel free to try & let us know how you get on). I do sympathise though as I hate the smell of cigarette smoke personally.

agreed,if it doesnt say smoke free then dont assume
ive had to bin stuff before,terrible stink

pinkshoes

Have you tried tumble drying them on a very low temperature with one of those smelly sheet things you put in?

If it doesn't say smoke free on the advert, you usually have to ask.

If the seller won't accept a return, then you could leave a neutral warning others that the seller is a smoker.

Enfieldian

It always amazes me that things like trainers can smell as bad as the poster(s) describe. Seriously, shoes are about the furthest items of clothing away from the mouth!

Are you sure it is cigarette smoke? I bought a pair of shoes from Barratts online that stank when they arrived, I can only describe it as a "road tar" smell (which I quite like) it soon wore off though but it was a little odd and I was a bit embarrassed.

Alternatively, what make/size are they? I am on 20 a day so they won't bother me.

custardy

Enfieldian wrote: »

It always amazes me that things like trainers can smell as bad as the poster(s) describe. Seriously, shoes are about the furthest items of clothing away from the mouth!

Are you sure it is cigarette smoke? I bought a pair of shoes from Barratts online that stank when they arrived, I can only describe it as a "road tar" smell (which I quite like) it soon wore off though but it was a little odd and I was a bit embarrassed.

Alternatively, what make/size are they? I am on 20 a day so they won't bother me.

as a non smoker the smell from something thats has been saturated by smoke is very strong
it can be smelled all through the house
we bought a 2nd hand raincover for our push chair which i ended up binning
thats all plastic so you would think the smell would was out easily but it didnt

Meadows

missymugwump wrote: »

Won an expensive pair of trainers on ebay £60

The seller neglected to mention that they came from a smokers home
They are impregnanted and smell like an ashtray,I unboxed them and put the in the hall and it has stunk the place out seriously

I can't launder them like I would clothing if it arrived this way

I put them in the garage for 2 days I sprayed them with fabreeze and they still smell just as bad as when they arrived

I have asked the seller to accept them back no reply yet
Where do I stand please would paypal support me if he refuses to refund ?

I wish this was smellyscreen its eye watering
My conscience would not allow me to re list them without saying I don't want to pass the problem on to some other poor soul so please dont suggest that

If you are considering discarding them due to the smell, stick them in the washer, some trainers can be washed and you may end up with smell free shoes.

pulliptears

custardy wrote: »

as a non smoker the smell from something thats has been saturated by smoke is very strong
it can be smelled all through the house
we bought a 2nd hand raincover for our push chair which i ended up binning
thats all plastic so you would think the smell would was out easily but it didnt

yep. I stopped smoking a few weeks ago and recently pulled out a plastic folder that had been stored in the conservatory where I used to smoke. It stank