faulty 52" lcd samsung

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Comments

  • elljay20
    elljay20 Posts: 5,200 Forumite
    1,000 Posts Combo Breaker
    RESULT!!!!!!

    just had a call from samsung escalations and they are picking up the tv for a free repair as a goodwill gesture!!! I sent off an email to escalations explaining the problem with my retailer and how dissapointed i was and they just called now!!

    very happy bunny.
    :p It is better to be thought of as an idiot than to open your mouth and remove all doubt
  • Well done!! :beer:
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Congrats, nice one Samsung. Now to be on the safe side consider taking out an extended warranty from someone like Domestic & General.
  • fozzeh
    fozzeh Posts: 994 Forumite
    Part of the Furniture Combo Breaker Home Insurance Hacker! Car Insurance Carver!
    Well done. I've found with Samsung if you find the right person, they do their job well (with camera and old HDD I had).
  • Ranger8
    Ranger8 Posts: 388 Forumite
    Part of the Furniture 100 Posts
    Very common fault with Samsung LCDs and a very cheap, easy fix

    http://www.howtomendit.com/answers.php?id=190198
  • elljay20
    elljay20 Posts: 5,200 Forumite
    1,000 Posts Combo Breaker
    just an update. the repair centre came and fixed the tv yesterday foc. I was lucky that i had contact details given to me by another poster, otherwise i would have got nowhere.
    :p It is better to be thought of as an idiot than to open your mouth and remove all doubt
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