We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Protection System? Is that a virus? Please help

Hi,

I think my computer is infected. It keeps coming up with the alerts Protection System, but I think this is actually the virus. What do I do? Sorry I complete don't have any ideas how to check whether this is actually virus or if it is genuine warning. A friend of mine needed a computer so I let them have it for a while as i had a spare one that I preferred. It came back and seems very slow and it keeps coming up with these alerts but I cannot remove anything.

Please help!
«1

Comments

  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    try this.

    (10letters)
  • I cannot get Malwarebytes Anti-Malware to work. When I was downloading I had loads of Protection System Alerts and then everything froze. Now I cannot get malwarebytes to scan. Shall I just uninstall and install again?

    Thank you
  • not only that now I have 3 !!!!!! icons on my desktop! What is going on? Please help me!
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Try this


    Stop Protection System Software Processes:
    (Learn how to do this)
    wscvc32.exe
    wingenocx.dll
    ntoskrnl-hook
    resdel.dll

    Remove Protection System Software Registry Values:
    (Learn how to do this)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “Protection System Software”
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I cannot get Malwarebytes Anti-Malware to work. When I was downloading I had loads of Protection System Alerts and then everything froze. Now I cannot get malwarebytes to scan. Shall I just uninstall and install again?

    Thank you

    Did you successfully download MBAM? It should have a filesize of 4,045,544 bytes.

    Rename the mbam-setup.exe file to supersaver.exe and try to run that. Remember to update before scanning.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • No I still cannot get MBAM to work. I unistalled then installed again and still froze at the same moment.
  • size: 696 bytes ??
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    size: 696 bytes ??

    You have not successfully downloaded it then! Can you download MBAM on another machine and transfer it across to the infected machine?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • dogmaryxx wrote: »
    Try this


    Stop Protection System Software Processes:
    (Learn how to do this)
    wscvc32.exe
    wingenocx.dll
    ntoskrnl-hook
    resdel.dll

    Remove Protection System Software Registry Values:
    (Learn how to do this)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “Protection System Software”


    Can you explain a bit more. The processes that you mention, am I suppose to stop them? or the opposite? They are the only ones to be running:confused:

    Thanks
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Can you explain a bit more. The processes that you mention, am I suppose to stop them? or the opposite? They are the only ones to be running:confused:

    Thanks

    Think that you will find that's a red herring!
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.