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fobbed off by currys

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Comments

  • zuchero
    zuchero Posts: 11 Forumite
    i would like to thank everybody for their help, they did check on their records so they do know i purchased it from them, ukbill plz don't reply to my questions again i find you truely offensive and totally unhelpful

    thankyou again helpful people you know who you are:T
    Tina x
  • Esqui
    Esqui Posts: 3,414 Forumite
    ukbill69 wrote: »
    Any item has a 12 month warranty from new.
    Not really, no. There's no requirement to provide any warranty. Some have 90 days, some have 1 year, some have a lifetime warranty. But there's no legal obligation to provide one.
    Mankysteve wrote: »
    You can expect an item to last 6 years
    Not all things, not even a £160 TV. But it should last longer than 14 months
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 17 October 2009 at 8:42PM
    Mankysteve wrote: »
    This is the correct answer.

    You can expect an item to last 6 years under Uk law
    That's not the correct answer and quite a common misconception. The SOGA allows up to 6 years from the time of purchase for a buyer to claim damages, it does not mean that an item has to last 6 years, quite the contrary. I really wish people would understand this before making such definitive statements.

    An item only needs to last a reasonable amount of time and that entirely depends on the individual item.
  • patanne
    patanne Posts: 1,286 Forumite
    Is this not one of the items that now have a standard 2 year warranty? Sorry I've probably got this wrong but I know that some warranties have changed.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    patanne wrote: »
    Is this not one of the items that now have a standard 2 year warranty? Sorry I've probably got this wrong but I know that some warranties have changed.
    Do you?
    So what has changed then?
  • bingo_bango
    bingo_bango Posts: 2,594 Forumite
    Nothing has changed...it's just that EU Directive 1999/44/EC is now more widely known about.

    What most people fail to realise is that this does not actually go as far as SOGA in it's benefits. UK consumer law is far ahead of EU law.
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    SCREAM - bang my head against the walll !!!!! :mad:

    I keep saying this :

    Google Sale of Goods Act: and you will get 4.64 MILLION hits, the first one is this:

    https://www.berr.gov.uk/consumers/fact-sheets/page38311.html

    Read it, read it again, understand it. It is all there !!!!!!
  • fozzeh
    fozzeh Posts: 994 Forumite
    Part of the Furniture Combo Breaker Home Insurance Hacker! Car Insurance Carver!
    ...and press CTRL+D when you have the web page open!
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