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How to prove clothing is mislabelled?

2

Comments

  • Fuzzy_Duck
    Fuzzy_Duck Posts: 1,594 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 16 October 2009 at 2:40PM
    Was that montyrebel's comment or mine that's uncalled for? Because America is the fattest country in the world and their sizes do come up bigger. As for my comment... I was just trying to find humour in what I am finding an unpleasant situation.

    Sorry if I offended, easily done sometimes it seems...
  • Strapped
    Strapped Posts: 8,158 Forumite
    Why don't you just return it?
    They deem him their worst enemy who tells them the truth. -- Plato
  • mrcol1000
    mrcol1000 Posts: 4,797 Forumite
    Part of the Furniture 1,000 Posts
    Fuzzy_Duck wrote: »
    Was that montyrebel's comment or mine that's uncalled for? Because America is the fattest country in the world and their sizes do come up bigger. As for my comment... I was just trying to find humour in what I am finding an unpleasant situation.

    Sorry if I offended, easily done sometimes it seems...


    But their sizes are competely different to UK ones! Even shoe sizes are different to UK ones.
  • goanmad
    goanmad Posts: 1,644 Forumite
    Hello!

    If I was interested in purchasing an eBay item and the seller had put measurements in the listing (albeit as a reply to a question) I would have checked them against something similiar first before splashing out £20.

    If I were you I'd just cut my losses and relist the coat as a UK size 18.

    Mention in the listing that it was purchased as a UK size 12 (and labelled as a 12) but was far too big and that it fits a standard UK size 18 well. Ensure you take accurate measurements and they are clearly displayed. Larger sizes tend to sell well on eBay so you could end up making a small profit. If you return the coat you will end up out of pocket as you are liable for return postage costs.
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    You should have asked for full measurements.

    Never assume! Even I ask for measurements if the listing doesn't state them as not all dress sizes are the same.

    I had a coat once which was a grey long funnel necked wool coat from Next. It was a size 16 (I was a 16) but it would have fitted someone who was a 20 easily.

    Not sure whether it was mislabeled or it was just the style of the coat but I wore it anyway as I could fit a jumper and scarf underneath it quite easily!

    The seller hasn't done anything wrong. The coat is marked as a 12 and that's what they have sold it as.

    To make sure something will fit, you really need to ASK before you buy.

    I would just cut my losses and sell it back on eBay.


    Oh and American sizes don't come up bigger at all. They have a completely different sizing plan to us.

    I don't know any shops here that sell a size 0 or 2 like they do in America, do you?
    Tank fly boss walk jam nitty gritty...
  • shellsuit wrote: »
    You should have asked for full measurements.

    Never assume! Even I ask for measurements if the listing doesn't state them as not all dress sizes are the same.

    I had a coat once which was a grey long funnel necked wool coat from Next. It was a size 16 (I was a 16) but it would have fitted someone who was a 20 easily.

    Not sure whether it was mislabeled or it was just the style of the coat but I wore it anyway as I could fit a jumper and scarf underneath it quite easily!

    The seller hasn't done anything wrong. The coat is marked as a 12 and that's what they have sold it as.

    To make sure something will fit, you really need to ASK before you buy.

    I would just cut my losses and sell it back on eBay.


    Oh and American sizes don't come up bigger at all. They have a completely different sizing plan to us.

    I don't know any shops here that sell a size 0 or 2 like they do in America, do you?

    Totally agree. Was going to type out my own reply but this is spot on. Also, armpit to armpit is the correct way to give the chest size for a piece of clothing so the seller did nothing wrong there.
  • kiddy_guy
    kiddy_guy Posts: 987 Forumite
    Part of the Furniture 500 Posts
    Rubbish.

    If I advertise a car for sale, you would clearly assume it would be right hand drive, unless otherwise stated.

    Therefore assumption has to be fair, that unless otherwise stated that the sizing would be UK.

    Seller is in the wrong, and item is not as described.
  • Cissi
    Cissi Posts: 1,131 Forumite
    kiddy_guy wrote: »
    Rubbish.

    If I advertise a car for sale, you would clearly assume it would be right hand drive, unless otherwise stated.

    Therefore assumption has to be fair, that unless otherwise stated that the sizing would be UK.

    Seller is in the wrong, and item is not as described.

    I agree. This was most probably a US size 12 which is the same as a UK size 16 and should have been described as such. For the poster that claimed that "US sizes don't come up bigger at all", I suggest that you have a look in for example The Gap. US sizes come up exactly two sizes bigger than UK ones; a US "size 0" is the same as a UK size 4.

    Definitely a case of "item not as described".
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    I'd say it's as described - the label says 12, she sold it as 12.

    How can you be sure that it is a) an American 12 and b) the seller knew that?
  • Fuzzy_Duck
    Fuzzy_Duck Posts: 1,594 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Strapped- I can't return it. I asked the seller, they said no refunds. If PayPal vote in the seller's favour, then I will simply have to sell it on- and in this case I will clearly state that despite the fact it is labelled a 12 it measures as a 16/18.

    I can understand everyone's point of view here, but at the end of the day I'd had good luck on eBay (so have never had to ask for measurements- though obviously will be doing so in future!), bought it in good faith thinking it would fit me and in my opinion, the seller must have known it was a lot bigger than a 12.

    geri1965, I never said I knew it was an American size, just that this seems most likely. The label doesn't confirm that unfortunately- it looks like it was bought from a catalogue that no longer exists. It's quite possible the seller does think it's a 12, but I have given PayPal my measurements and that's all I can do. If I do get to return it (and I don't mind paying £5 to send it back, it's far more hassle selling on) the seller can measure it- all of it- look it up and see that I was telling the truth all along.

    This is the first time I have ever made a claim and I feel it was justified. A similar thing has actually happened to me before- I sold some shoes and the buyer made a claim saying they were the wrong size. She won the claim and when she returned them I measured them- and sure enough the shop had sold me the wrong size (and I hadn't even noticed!!) It does and can happen and I think it's happened here.
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