huge electricity bill?!?!?

michellej_2

hi i can see were your comming from if that was the case but 150 pounds is the very least i would pay my last bill was 331.00 for a 1/4 to me thats seems high im gas central heated and just have the usual things a household would have i have to dispute this all the way because there even saying that they havnt had a actual reading in ages which is a load of bull****i cant even understand the amended bill they have sent its all rubbish to me

michellej_2

ive just found my bill see if anyone can make any sense please because my head is burnt out here goes.....
09 sep 05 including vat of 4.86 102.22cr
22 sep 05 including vat of 7.04 147.93cr

revised electricity charges 06 jun 05 to 02 sep 05
quartly charge 0.00
d3 12006e 7559e 4447 182 12.93 23.53
4265 7.48 319.02
revised total 342.55
vat 100% of electricity charges 342.55 @5.0% 17.12

tax point - 09 sep 05
revised electricity charges 02 sep 05 to 01 dec 05
quartly charge 0.00
d3 18667e 12006e 6661 182 12.93 23.53
6479 7.48 448.63
revised total 508.16
vat 100% of electricity charges 508.16 @ 5.0% 25.40
tax point - 22 dec 05
quartly charge 0.00
d3 24790 18667e 6123 182 12.93 23.53
5941 7.48 444.39
electricity charges this quarter 467.92

vat 100% of electricity charges 467.92 @ 5.0% 23.39
AMOUNT DUE 1166.35


well thats that hope some one out there can make head / tail off this because i just havnt got a clue
help!!!!!!!!!!!!!!!!!!!!! please!!!!!!!!!!!!!!!!!!!!

irnbru_2

michellej wrote:

ive just found my bill see if anyone can make any sense please because my head is burnt out here goes.....

michellej wrote:

I have electric storage heaters

Your tariff does not have Economy 7.

That is why the bill is so high.

I make the total £1384.57 not £1166.35. Leaving £218.22 amiss.

michellej_2

well how do i get on that?
id love to know how you worked that out
so if the bill says its from last year how come they are saying its from over a couple of years but they havnt got the copies of my bills surley they must have somewhere?
im still baffled ..... mabe i should go to c.a.b tomorrow and see what they say

irnbru_2

michellej wrote:

well how do i get on that?

Your going to have to recall the steps you took to register with your supplier when you moved in. This definately something CAB can help with as you really need to be on it *from* when you moved in.

michellej wrote:

id love to know how you worked that out

Looking at the first bill alone.

Stop: 12006
Start: 7559

Units: 4447

First 182 units @ £0.1293 = £23.53
Next 4265 (4447-182) units @ £0.0748 = £319.02
Cost: £23.53 + £319.02 = £342.55
VAT @ 5% = £17.13 (This may just be a rounding error but it's only a penny)
Total: £342.55 + £17.13 = £359.68 (or £359.67)

michellej wrote:

mabe i should go to c.a.b tomorrow and see what they say

Yip!

What happened when you moved in? Did you contact NPower and give them your details and meter readings?

Assuming you did not switch providers, my guess is that NPower did not put you on the same tariff as the previous occupant.

IMHO, this is something the CAB should be able to help you resolve.

Hmm, I'm getting confused with the OP's details and yours so not sure if bills have been fine in the past. Always best to start a new thread!

michellej wrote:

most of the time ive had est bills which are high between 150-300pounds per1/4 had the old meter changed from the old one to a digital about two yrs ago,but 2mths ago i had an actual meter reading and you woulnt believe the bill i recieved 1166.64

Your switch to a digital meter is the most likely cause of the problem. I'm not familiar with them, so maybe whoever installed it has done so incorrectly. See here. See the note on Super tariff too, which is what I think you *should* be using from this supplier.

Cardew

michellej wrote:

ive just found my bill see if anyone can make any sense please because my head is burnt out here goes.....
09 sep 05 including vat of 4.86 102.22cr
22 sep 05 including vat of 7.04 147.93cr

revised electricity charges 06 jun 05 to 02 sep 05
quartly charge 0.00
d3 12006e 7559e 4447 182 12.93 23.53
4265 7.48 319.02
revised total 342.55
vat 100% of electricity charges 342.55 @5.0% 17.12

tax point - 09 sep 05
revised electricity charges 02 sep 05 to 01 dec 05
quartly charge 0.00
d3 18667e 12006e 6661 182 12.93 23.53
6479 7.48 448.63
revised total 508.16
vat 100% of electricity charges 508.16 @ 5.0% 25.40
tax point - 22 dec 05
quartly charge 0.00
d3 24790 18667e 6123 182 12.93 23.53
5941 7.48 444.39
electricity charges this quarter 467.92

vat 100% of electricity charges 467.92 @ 5.0% 23.39
AMOUNT DUE 1166.35


well thats that hope some one out there can make head / tail off this because i just havnt got a clue
help!!!!!!!!!!!!!!!!!!!!! please!!!!!!!!!!!!!!!!!!!!

Michelle,
It is very difficult to follow what you have written.

However it appears that your ESTIMATED meter reading on 06 June 2005 was 7559.

The actual reading on 22 Dec 05 was 24790 and according to your earlier posts your own reading of the meter was 27157 on 7th April and 28976 on 18June 06.

There is no problem with the price per unit you are being charged; your problem(if the meter readings are to be believed) are the huge amounts of electricity you are using.

If the estimated reading on 06 June 2005 was correct, you have used 21,417units in a year. (28976 - 7559) So pretty clearly the 06 June estimate was far too low.

However in 6 months from 22/12/05 to 18/06/06 you have used(only) 4186 units.(28976-24790) So that would indicate an annual consumption close to 9,000 units a year. This is still a huge amount for a 3 bed semi with gas CH and will cost about £750 a year.

It seems to me that the problem has been that your estimated readings for some while prior to 22 Dec 05 were far too low and you were paying too little. Thus you built up a pretty big debit balance that has now caught up with you.

So from what I can see the charges raised against you are valid.

I can't advise on how you pay your deficit. However you really do need to look seriously at why you are using so much electricity.

Are your TV's and PCs left running all the time? Lights left on. Could you have an Immersion heater left switched on? Washing machine and dryer used a lot.

John_3:16

Just a thought If you have a timer switch on the immersion switch just check it works. A few months back I checked ours. I found that the switch had arched and had welded shut meaning it was on all the time. It is worth checking every now and again as this is common.

Easy check. Turn the trip switch on and off for the immersion in the consumer unit while watching the meter run it will tell you if your timer switch is working

irnbru_2

irnbru wrote:

Your tariff does not have Economy 7.

Apologies, I've cut'n'pasted from the wrong post. sickofhavingnomoney has storage heaters you don't

michellej_2

well guys thanks for all your advice a girl is truley thankfull.....
seems NPOWER may have won this battle but they wont win the war!!!!!!!!
i will go to the cab tomorrow asnd see what they can do to help
wish me luck (i so may need it) and will let all know what happens when i get back.

michellej_2

still no joy ...... im waiting for NPOWER to get back intouch there investagating my bill so if they thought they were right they wouldnt be bothering (i think!)