A funny feeling

foxy-roxy

Did you send it signed for?

kevinyork

Could just be a language thing, probably going to be fine.

However, in our experience those that cry earliest end up being the problem cases.

*Scarlett

As advised above - if you get a neg just open a new account. 5 feedback is not a huge amount to lose.

Don't be put off by one nightmare buyer - most transactions are troublefree for buyers and sellers. It's very unfortunate that you've encountered an impatient buyer so soon.

Maybe it'll all turn out ok and is just a language thing. Sometimes the e-mails people send appear more abrupt than intended as they are so used to text-speak these days. But as said above, it's very early to be demanding to know when item will be delivered.

dazzer68

as long as youve posted it, and you have a proof of postage, its out of your hands. i wouldnt worry about it, if it 'doesnt turn up' then royal mail will compensate you for the lose (sp?).
just explain nicely to customer theres nothing more you can do, and will have to wait i think its fourteen days before ebay will declare it lost, and will then take it further. if she was in ahurry for it she should have paid for a 'sign for ' service!

poppyjay

thank you for all your replies i just sent it stardard second class as it was under £4 incluing postage i have also offered to scan a copy of proof of postage for her .

Mozette

poppyjay wrote: »

I have that feeling you get when you know somethings going to go wrong.
I sold a skirt monday monday BIN sent then a invoice.Monday night they requested total amount so sent again.
They paid late wednesday night all my listing say i post in one working day so item was in post first thing thursday morning.Got a email last night saying
WHEN I GET ITEM
just that nothing else they have only been using ebay this month have no feedbacks apart from the one i left there paypal post code was wrong ive just got a funny feeling hope im wrong

I'd have replied "you'll be able to wear it."

fatherazhara

Some people just send what they want to know with no niceties, we must answer over 100 emails a day and its not uncommon for people to just ask like that, just respond as if they had asked like anyone else and try not to take it personally, otherwise any decent amount of business will make you into an emotional wreck!

cyberbob

dazzer68 wrote: »

i think its fourteen days before ebay will declare it lost,

The seller can put a claim for Item not received after 7 days. RM dont count anything lost until 15 days. Normally if you communicate with buyers they will wait until about 10 days I find. If they have to open a claim with you for non receipt your likely to get a Neg