We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Best time to transfer on 30 day rolling contract?

WLITC
WLITC Posts: 1,029 Forumite
Part of the Furniture 500 Posts Name Dropper Photogenic
Hi all

I have a SIM only/ 30 day rolling contract with Vodafone. I'm thinking of switching to Virgin Mobile to get a better package for the same price but I wasn't sure how it worked in terms of timing.

I know when I've been on a normal contract (that passed the usual 12/18/24 months period) in the past, I'd just call and get a PAC number and give it to the new provider and once it ported over, the exisiting provider would only charge me up to the point at which the number ported over. But what about these 30 day contracts?

If I get a PAC numbere now and give it to Virgin (I understand it now only takes about 2 days to port over) are Vodafone likely to charge me until the end of the month? or is the whole 30 days notice only applicable if you cancel completely (i.e cancel your number too).

Comments

  • Astec
    Astec Posts: 515 Forumite
    Yep, 30 days notice still stands with PAC. Best thing to do is request your PAC, wait 25 days then port over to Virgin. Saves you paying twice.
  • WLITC
    WLITC Posts: 1,029 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Astec wrote: »
    Yep, 30 days notice still stands with PAC. Best thing to do is request your PAC, wait 25 days then port over to Virgin. Saves you paying twice.
    Cool .. just out of curiosity, are low value SIM only customers of much interest to the mobile companies? To save money I recently downgraded my Vodafone SIM deal to 100 mins/500 text for £10, but then saw Virgin is doing 200 mins and unlimited text for the same price. If I mention this to Vodafone that I want to switch for that deal are they likely to match the deal, or at £10 a month will they just happily let me go?
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Cool .. just out of curiosity, are low value SIM only customers of much interest to the mobile companies? To save money I recently downgraded my Vodafone SIM deal to 100 mins/500 text for £10, but then saw Virgin is doing 200 mins and unlimited text for the same price. If I mention this to Vodafone that I want to switch for that deal are they likely to match the deal, or at £10 a month will they just happily let me go?


    Hi Welshladyinthecity

    I see that you are looking to leave Vodafone on your SIM only package and port across to Virgin.

    If you need any help requesting your PAC code please feel free to contact Us including a link to this thread and your username. Please also include WRT135 in the subject field so that the email routes directly to me.

    All our customers are of value to us and I would love to see what I can do for you. If you do have any further questions please email me and I will contact you as soon as possible.

    Ian
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • z0nk
    z0nk Posts: 49 Forumite
    Hi Welshladyinthecity

    I see that you are looking to leave Vodafone on your SIM only package and port across to Virgin.

    If you need any help requesting your PAC code please feel free to contactUs including a link to this thread and your username. Please also include WRT135 in the subject field so that the email routes directly to me.

    All our customers are of value to us and I would love to see what I can do for you. If you do have any further questions please email me and I will contact you as soon as possible.

    Ian
    Web Relations Team
    Vodafone UK

    ......... can you price match the virgin offer?
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'm sure Vodafone will price beat Virgin....

    I've had dealings with Vodafone Retentions over the past few weeks and have found them to be really competative.

    If you give Vodafone Retentions a call i'm sure they will be able to beat the offer Virgin Mobile have.

    Just out of curiosity what have Virgin offered you??
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.