Go go pets hamsters & accessories stock updates & discussion.

tinawina_2

skinnyribs1949 wrote: »

hope you dont mind me saying but didnt you say yesterday that you didnt mind going on the waiting list when stock comes in to play.com? you had a go at me yesterday to say i was being negitive in my post about warning people that they shouldnt buy anything from play.com as they dont have the stock to fufil their orders. as placed in my previous post i was only trying to help people on here avoid ordering from them because i knew they would be dissapointed. in any case i hope you managed to sort the problem out with play and they deliver your items for you

You were very negative yesterday. What I said stands. I don't mind going on a waiting list for stock if they say "stock is on it's way and will be here before X date" as they usually do. But to take an order of an item that is "in stock" and then email you with this "Your Play.com order ******** - Go Go Hamster: Hamster Wheel Add On Playset (TOYS) is no longer available" is bang out of order. ESPECIALLY when you have been assured over the phone that stock has been allocated to your order and will be despatched within 24 hours.
this is the first time I have ever been in this situation. I used to use play all the time, but their blatant disregard for their customers has finished it. I have cancelled the order, plus another £645 worth of orders with them, and am in the process of reordering my other stuff with other suppliers.
If I don't get a wheel, I don't get one. I am not gonna cry and throw a strop. And neither is my daughter.

skinnyribs1949

but my post wasnt negitive it was positive in the way it was giving people information about non existant stock which is partly what this forum is about giving people info on available stock or unavailable stock and at the end of the day as your post points out i was right just a suggestion not to jump down some ones throat when they are just trying to help!!

skinnyribs1949

ps if you dont mind going on a waiting list and im sure play.com will get stock in before christmas why are you getting so irrate about it?

tinawina_2

skinnyribs1949 wrote: »

but my post wasnt negitive it was positive in the way it was giving people information about non existant stock which is partly what this forum is about giving people info on available stock or unavailable stock and at the end of the day as your post points out i was right just a suggestion not to jump down some ones throat when they are just trying to help!!

I am allowed my opinion, and I wasn't the only one who thought your post was negative. Sorry and all that, but wind your neck in. Jump down someones throat? Grow up love. :rotfl:

skinnyribs1949

its ok i just wanted to point it out no offence ment wind my neck in??? i think you should take your own advice

Milly_Molly_Mandy_3

skinnyribs1949 wrote: »

ps if you dont mind going on a waiting list and im sure play.com will get stock in before christmas why are you getting so irrate about it?

Its the principle - selling and continually selling stock you dont have.

tinawina_2

:rotfl:

skinnyribs1949 wrote: »

ps if you dont mind going on a waiting list and im sure play.com will get stock in before christmas why are you getting so irrate about it?

Can you read?

The email says
QUOTE
Your Play.com order ********* - Go Go Hamster: Hamster Wheel Add On Playset (TOYS) is no longer available
UNQUOTE

Which particular part of that sentence says to you that they will get stock before Christmas? Is it the "no longer available" part?

tinawina_2

skinnyribs1949 wrote: »

its ok i just wanted to point it out no offence ment wind my neck in??? i think you should take your own advice

NO., You wanted to GLOAT.
I woudl have happily sat on the waiting list had they not put
IS NO LONGER AVAILABLE.
That turns it into a whole different ball game. Can you see the difference? perhaps not.

aaarrrggghhh

I STILL have two Num Nums and a Mr Squiggles if anyone is interested? Bought from MailOrderExpress so were £14.99 each and will cost a couple of quid to post. PM me.

tinawina_2

the hamsters themselves don't seem to be a problem anymore adammccance. At least I dont think so. It's the bloomin add on's ! lol


on the play.com note, I suggest anyone who has ANYTHING on back order with them, email them at [EMAIL="customercare@play.com"]customercare@play.com[/EMAIL] and ask what the situation is. They won't tell you they are not getting any more stock in unless you ask. You are better off finding out for sure rather than keeping them "just in case"