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Problems with Samsung S400i and O2

lamb7994
lamb7994 Posts: 535 Forumite
Part of the Furniture 500 Posts Combo Breaker
Hi

I bought a Samsung S400i from an O2 shop today on pay as you go.

I seem unable to read text messages. All the text's say "Incompatible message format".

Could anyone shed any light on this problem or does this happen to you as well?

I plan to phone Samsung customer service tomorrow and ask them whay it happend and if they can't help me i'll go back tot he O2 shop where i bought it from.

Out of interest where do i stand if they can't solve the problem can i get a refund or exchange??



Thanks in advanced,


James
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