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Tax Refund email - is it for real?

I have received a 'junk' email today from refundsdept@ir-efile.gov.uk saying I am due a tax refund. It has the Inland Revenue, Business Link and Directgov logos on it...


Tax Refund Notification


After the last annual calculations of your fiscal activity, we have determined that you are eligible to receive tax refund of 248.50 GBP.

You are require to submit the tax refund request using the tax refund reference below and allow up 6-9 working days in order to process it


https://online.hmrc.gov.uk/ (there is more to this link but I have deleted it out)

Note : A refund can be delayed for different reasons, for example submitting invalid records or applying after deadline.

we apologise for any inconveniences and thank you for your co-operation.
Yours Sincerely

HM Revenue & Customs


I had recently used a company that was advertised in my wage slip (taxbuddies.com) but had an email back on 8th October saying that I am not due a tax refund. So this is why I'm wondering if the email saying I'm due £248.50 is a phishing scam. How can I find out? I could really do with this money for Christmas.

Has anyone else had one of these emails? Surely if I was due a refund I'd be able to claim it by phone?

Any advice would be grateful.
DEBT FREE BY 60
Starting Debt 21st August 2019 = £11,024
Debt at May 2022 = £5268
Debt Free Challenge - To be debt free by August 2024
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Comments

  • roger_c
    roger_c Posts: 320 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Please forward to phishing@hmrc.gsi.gov.uk and they will deal with this appropriately. There are LOADS of HMRC scam emails going about, especially this/last week.
  • Geoffo_M
    Geoffo_M Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes I received one as well. Definitely a scam. Do not follow the link
  • shelly
    shelly Posts: 6,394 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Never use a company to get a tax refund for you. It's so easy to do yourself and you get all of the money owing to you.
    Just call your local Tax Office and they will tell you what paperwork to send and where to send it.
    :heart2: Love isn't finding someone you can live with. It's finding someone you can't live without :heart2:
  • lemontart
    lemontart Posts: 6,037 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    spam scam spam scam spam scam
    I am responsible me, myself and I alone I am not the keeper others thoughts and words.
  • socks_uk
    socks_uk Posts: 2,813 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thank you guys, I've forwarded it to Inland Revenue.

    I work for the local council and when I saw the leaflet in with my wage slip for taxbuddies I thought I might as well give it a go as I didn't think I'd be entitled to anything and I wouldn't have got in touch with Inland Revenue otherwise.
    DEBT FREE BY 60
    Starting Debt 21st August 2019 = £11,024
    Debt at May 2022 = £5268
    Debt Free Challenge - To be debt free by August 2024
  • Errata
    Errata Posts: 38,230 Forumite
    10,000 Posts Combo Breaker
    You are require to submit the tax refund request

    I think their grasp of the English language gives the game away.
    .................:)....I'm smiling because I have no idea what's going on ...:)
  • lemontart wrote: »
    spam scam spam scam spam scam

    spcam (or scpam if ya like).

    Like others have said, never use a company to reclaim your tax because they tend to take a big fat chunk of any rebate they get. It's not too difficult to check your self and there are so many tax calculators out there that could help. Also there are many people on this forum willing and able to help (free of charge) if you have any questions.
  • socks_uk wrote: »
    I have received a 'junk' email today from [EMAIL="refundsdept@ir-efile.gov.uk"]refundsdept@ir-efile.gov.uk[/EMAIL] saying I am due a tax refund. It has the Inland Revenue, Business Link and Directgov logos on it...


    Tax Refund Notification


    After the last annual calculations of your fiscal activity, we have determined that you are eligible to receive tax refund of 248.50 GBP.

    You are require to submit the tax refund request using the tax refund reference below and allow up 6-9 working days in order to process it


    https://online.hmrc.gov.uk/ (there is more to this link but I have deleted it out)

    Note : A refund can be delayed for different reasons, for example submitting invalid records or applying after deadline.

    we apologise for any inconveniences and thank you for your co-operation.
    Yours Sincerely

    HM Revenue & Customs


    I had recently used a company that was advertised in my wage slip (taxbuddies.com) but had an email back on 8th October saying that I am not due a tax refund. So this is why I'm wondering if the email saying I'm due £248.50 is a phishing scam. How can I find out? I could really do with this money for Christmas.

    Has anyone else had one of these emails? Surely if I was due a refund I'd be able to claim it by phone?

    Any advice would be grateful.

    This is how people end up loosing money. Unfortunately it's all too easy, as people are enticed by getting money back, even though they aren't expecting it. Delete the e-mail after reporting it to HMRC. Not a lot they can do though.
    Northern Ireland club member No 382 :j
  • Nah, the idea that the revenue would sort any kind of refund out in 6-9 days should have given it away! ;)
  • AnxiousMum
    AnxiousMum Posts: 2,709 Forumite
    Part of the Furniture Combo Breaker
    To my knowledge I've never given HMRC my email address - so why would I expect an email from them? Also, the grammar in the email is not exactly great - so another giveaway.
    You may want to run some virus checks on your computer now though - one of these came through at work and we received notification through our IT department. It contained a malware program.......did you click on the link by chance?
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