The Co-operative Bank Credit Card - Removal of Cash Payments

Yogicat_2

Would anyone be able to shed some light on why the Co-operative Bank, from the 1st of November 2009, will not longer accept the following as payment within their Branches, for their Credit Cards:

Cash
Debit Card

Thanks

Moggles_2

Welcome to MSE!

Processing payments over the counter costs, so I expect it's to save money.

It's not a problem though, is it? Most card holders find it more convenient to pay online or set up a direct debit.

BenL

Have they sold them to MBNA or something?

Yogicat_2

Many Thanks for your replies Moggles & Ben L

I’m very annoyed that my options are being taken away, I pay by cheque, via the post, I’m self-employed, my incomings & outgoings, are up and down, month to month, year to year.

I feel like I’m in a dictatorship, I wonder if they will reduce my balance, for their reduced service! Moving the goalposts, to suit their continual needs, is very draining for us customers!

If they have sold the Credit Cards, it would make a bit of sense why they are unable to take counter payments, but still..............very poor.

Most other businesses, would not be able to get away with providing such a shoddy service, I think most people have become accustomed to it now, it is the “norm” with the Banks, which is a shame.

Many Thanks
Yogicat

Moggles_2

I pay by cheque, via the post

Rather than rely on the vagaries of the post, why not pay online?

williham

It's a waste of time to go in to a bank and do it. As for cheques it would be no different just to do a payment online and much safer aswell!

olly300

As the others have said pay online.

Normally you can pay credit cards through the card providers website or via your own bank online. Much easier.

Yogicat_2

Thanks for all your replies

My handwriting (cheque writing) is quicker than my typing, logging on, passwords etc, so will stick with it for now (whilst it's still allowed!)

Paying cash into a Bank is always nice, the staff always give you funny looks, count it......count it again. You often have to answer questions regarding where you got it from for large amounts etc, its hilarious.

I like going to the counter in the Bank, I might change to Natwest, their adverts offer a cup of tea, some shopping and a natter.

Yogicat

alidai

Yogicat wrote: »

My handwriting (cheque writing) is quicker than my typing, logging on, passwords etc, so will stick with it for now (whilst it's still allowed!)

Yogicat

So your handwriting, putting in envelope, buying a stamp, walking to post office, etc is quicker than typing in a few numbers & letters on the computer?

Jeez you must be really bad at typing

Yogicat_2

Awful at typing! But otherwise very fit and healthy, due to my 10 mile treck to the Post Office, buying stamps, posting letters, and nattering to people along the way.

No, luckily, I have a post box directly outside my house, and endless supplies of stamps/envelopes. Isn't it fantastic that everyone is so different, it would be so boring if we all were the same, always nice to hear a different view!


Yogicat

rb10

Yogicat wrote: »

I like going to the counter in the Bank, I might change to Natwest, their adverts offer a cup of tea, some shopping and a natter.

Yeah ... their adverts might not be entirely realistic though.