Help.....Trojan Horse!!!!

susi

I have managed tgo get a trojan horse java on my laptop. I have AVG running but its obviously not enough. When I got a trojan on my desktop I managed to clear it but it never run the same after that. Can someone tell me the best thing to do?????? And also the best anti virus to use. AVG was recommended to me when I was going to renew my norton......Duh!!!!!

Quincy_3

Nowt wrong with AVG but did you get a Firewall aswell?

Whats the name of the virus?

susi

Trojan horse Java/Class Loader????? Then it says virus identified Java/ByteVerify Up to now there are 4 infected files in c drive. I had a spyware cleaner pop up and it had a download button, I clicked cancel and bang......there it was!!!!!

Quincy_3

It may not be a virus at all, follow the first 4 steps in this excellent thread first of all to rule out any possibilities, shame you dont know the name of the problem thats arised.

http://forums.moneysavingexpert.com/showthread.html?t=133269

susi

Where will i find the name quincy, I am just running the online virus scanner on housecall. Thanks for the link, will go take a look.

alikat_3

Hello,

As well as virus protection, you also need anti-malware, if you have XP I would download Ewido it's a 2 week free trial but after 2 weeks you can still run but with some components disabled. If you havent got XP I'd try the free version of A2 squared although nothing like as good as ewido.

I hope this helps.

susi

Hi Alikat
I have got XP so will give that a try but how on earth do I get rid of this virus, it is saying it cant be cleaned!!!!

Quincy_3

susi wrote:

Where will i find the name quincy, I am just running the online virus scanner on housecall. Thanks for the link, will go take a look.

That link is your first must do as that can eliminate things aswell.

MarkyMark_2

I had the exactly the same yesterday,it was a spyware program (razerspyware) which popped up and took over my desktop wallpaper.AVG did put it in the vault but it came back, in the end i did a system restore and it hasnt again popped up.I think a site a went on and no it wasnt a naughty one lol! was infected.
I did check for some other viruses with avg and it found 27 altogether but most of them was sun java ones (as 3rd post) which im sure is part of the sun java program and not dodgy or anything.

susi

Am going through the steps on the link you gave me Quincy, the link that tells you to go into safe mode isnt working for me, can anyone tell me how to do it please, must go to bed now though will try again in the morning....Thanks folks x x

Browntoa

To use the System Configuration Utility method

• Close all open programs.
• Click Start (bottom left of the screen), Run and type MSCONFIG in the box and click OK
• The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
• The computer restarts in Safe mode.
• Perform the troubleshooting steps for which you are using Safe Mode.
  When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer