We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Internet and/or Phone connection in London - Suggestions?
chrisporter
Posts: 1 Newbie
Hi there,
I moved into a flat in Deptford, SE13, about a month ago. The previous occupant had the phone line and broadband connected to Bulldog Communications. I didn't wanted to be tied into a 12 month contract and Bulldog's customer service is awful. So I waited for the line to be disconnected, which happened this week.
I phoned BT to get a phone line so I could then go ahead and get hooked up to Eclipse Broadband, 1 month contract, nice customer service (Eclipse).
However, I have just cancelled my connection with BT before it was installed. It turns out that the line in my flat has always been with another provider and that I will have to pay BT £100 for connection and be tied to a 12 month contract. I was told none of this when I made the order.
I now need to start from scratch. All I really want is an internet connection. I have more than enough free minutes on my mobile, so I'm not really bothered about a phone line.
Does anyone have any suggestions of someone who will connect my line in London and not tie me into a 12 month contract and/or charge me £100 for connection? Or an alternative way of getting just broadband on its own?
Any help much appreciated
Chris
I moved into a flat in Deptford, SE13, about a month ago. The previous occupant had the phone line and broadband connected to Bulldog Communications. I didn't wanted to be tied into a 12 month contract and Bulldog's customer service is awful. So I waited for the line to be disconnected, which happened this week.
I phoned BT to get a phone line so I could then go ahead and get hooked up to Eclipse Broadband, 1 month contract, nice customer service (Eclipse).
However, I have just cancelled my connection with BT before it was installed. It turns out that the line in my flat has always been with another provider and that I will have to pay BT £100 for connection and be tied to a 12 month contract. I was told none of this when I made the order.
I now need to start from scratch. All I really want is an internet connection. I have more than enough free minutes on my mobile, so I'm not really bothered about a phone line.
Does anyone have any suggestions of someone who will connect my line in London and not tie me into a 12 month contract and/or charge me £100 for connection? Or an alternative way of getting just broadband on its own?
Any help much appreciated
Chris
0
Comments
-
You have to have a phone line to have internet. Whoever you take line rental with will want a minimum commitment from you of 12 months.
If you sign up with Bulldog prior to 31 May 2006, then they will instal the line for you for £1. This is probably your cheapest option currently.
For BT to quote the full installation charge of £100 means that ther miust never have been a BT exchange line at the premises.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards