We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Carphone Warehouse O2 (false) Default ...help!!
I'm searching for clues as to how to resolve my problem, but I've never blogged before...it's all a bit beyond me!
How do I get a default (that is false) removed?
Solicitor wants £230 in the first instance to take this on... (so, last resort I think)
I applied for a mortgage some weeks ago and was turned down.
My broker told me to check my credit report (I'd never done this before).
I found that I had a default from Carphone Warehouse reckoning I owe them nearly £700.
I'd had an O2 contract from early '03 and ended it (in writing, as told to when I initially phoned) in Dec '05 and cancelled the DD. I then bought a pay-as-you-go sim.
I heard nothing for 3 -4 months then left the address in April '06.
I was in ignorant bliss about this until August this year.
After numerous emails to CPW I'm getting nowhere. Initially they said they have no record of issuing a PAC !?, therefore, the contract was not cancelled. After I found out what a PAC was, I emailed to say I didn't reuse my old number so didn't need a ‘Port Authorisation Code’. I requested a copy of my original contract.... which they can't find!
In the last email I had, I was told that 'As I didn't use the PAC (that wasn't issued!!) within 30 days the contract kept running!!!! and they couldn't contact me as I moved ...(that was 4 months later!) And, luckily for me, the system ended the contract in '07 or I'd be paying more!!'
I can't believe they have the power to discredit people like this.
I've had nothing from them, they are trying to get me with a technicality, and it seems completely mean and vindictive.
Can anyone help?
How do I get a default (that is false) removed?
Solicitor wants £230 in the first instance to take this on... (so, last resort I think)
I applied for a mortgage some weeks ago and was turned down.
My broker told me to check my credit report (I'd never done this before).
I found that I had a default from Carphone Warehouse reckoning I owe them nearly £700.
I'd had an O2 contract from early '03 and ended it (in writing, as told to when I initially phoned) in Dec '05 and cancelled the DD. I then bought a pay-as-you-go sim.
I heard nothing for 3 -4 months then left the address in April '06.
I was in ignorant bliss about this until August this year.
After numerous emails to CPW I'm getting nowhere. Initially they said they have no record of issuing a PAC !?, therefore, the contract was not cancelled. After I found out what a PAC was, I emailed to say I didn't reuse my old number so didn't need a ‘Port Authorisation Code’. I requested a copy of my original contract.... which they can't find!
In the last email I had, I was told that 'As I didn't use the PAC (that wasn't issued!!) within 30 days the contract kept running!!!! and they couldn't contact me as I moved ...(that was 4 months later!) And, luckily for me, the system ended the contract in '07 or I'd be paying more!!'
I can't believe they have the power to discredit people like this.
I've had nothing from them, they are trying to get me with a technicality, and it seems completely mean and vindictive.
Can anyone help?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards