Am I being taken for a ride?

Katykat

've quried it with Carpetright head office, they are looking in to it and will reply.

missk_ensington

United Carpets are pretty good but I'm not sure how many outlets there are across the country

cally1_2

Stairs are never included in an free fitting offers - you always pay extra for this - they are more time consuming so this reflects this. £50 is about average though it can be £25 in some places.

Katykat

The thing is they quoted me £79 separately for fitting, but they added the £50 on to the charge for the carpet. The invoice was very obscure, the guy didn't even put the proper measured area on it, he just put ---£6.99 sq m, total charge £290. + £79 fitting, to be paid directly to the fitter. It was only because we had kept the invoice for our last carpet which had the total area of 34 sq metres that we did the maths, and realized he had actually charged us for 42 sq m. Only when I queried it did he tell me that this figure included a £50 "stair " charge. Incidentally, head office have not yet contacted me. Think I'm on to a looser here.

Little_John

All the odd additions for pricing seem strange I also think £75 for fitting is very high, we paid £25 per room including delivery a few months ago for fitting yeah we had 3 rooms and stil paid £75 but that was 3 rooms. Fitting on the stairs can be a pain I expect but I think the extra is way over the odds.

As for the amount of carpet your buying it depends on your choice of carpet, they come in differnt widths, 3,4 and 5 meter are the common ones but not every carpet is available in each width (most are i know but maybe not this one) so if your room is 4.2m by 6m then you will need ot buy a 5 meter wide by 6 meter length of if it was a narrow room 6x2myou would pay for a 3meter by 6 meter and throw alot of it away.

Find which carpet it is you like then go and ask a smaller family run business for a price, they will be able to get you the same carpet you will have seen that most stores have the same stuff in them, the smaller businesses will expalin everything and you will get a better service from them as they trade or repeat customers and word of mouth promotion mainly.

MORPH3US

Let us know what the head office say Katykat!

M

bluekp

I didn't like carpetright at all.

We got a quote in their shop for 49 square metres, when the bloke came round and measured it, it turned out to be 51 square metres, and the price went up by nearly £300 - how on earth can that be?

Original price was around £700, for the 2 extra metres it came to nearly £1k - thats £150 per extra square metre. Obviously told them to poke it as they had no explanation other than "it's for a larger area than we quoted for" (no really?) and got a far far nicer carpet fitted for a cheaper price by a private company.

Avoid carpetright/wrong!

MORPH3US

@ Katykat,

What happened about the carpet in the end?!?

M