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MSE News: Thousands of students hit by loan payment delays

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This is the discussion thread for the following MSE News Story:
"A mammoth 175,000 students are still waiting to receive loans and grants even though their courses have already started, an investigation revealed today ...."
"A mammoth 175,000 students are still waiting to receive loans and grants even though their courses have already started, an investigation revealed today ...."
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Last year it took me 3 weeks into the year before i could finally convince my university that i should be on the course, and only then did i get my payment. The SLC were very prompt after that.
This year, i submitted my application a little before September (way after the date set by SLC), and got my loan into my bank account 2 days after uni confirmed me as enrolled in October.
And when these figures include people who haven't pressed the submit button on the online assessment, people who have cancelled all together or where more information is needed, you wonder how the figure is not higher? Surely every year they have a certain amount of people who apply and then don't even go to uni as well?
The SLC have always done a good job for me, and lets face it, they deal with students who have just come out of college...not the type you'd expect to fill forms in as soon as possible. Add to that the brick wall help i got from my uni last year. I think the SLC do a good job, with a difficult bunch to work with.
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I'm so irritated by this whole debacle - sending me inaccurate letters, requesting information I had already sent, not being able to get through on the phones for love nor money...
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I'm lucky in that I have received my maintenance loan and grant. However I am still waiting to be assessed for childcare grant and parents learning allowance. The PLA is no biggie as I am hoping to put it away when I get it anyway, to save up for the summer months. CCG is another matter...I received my first nursery invoice today and don't have the means to pay it other than the 15% I ought to be paying once SFE sorts out the other 85%
I applied for CCG in June then received a letter in mid August asking me to send another CCG form - I had put childcare costs per term rather than per week, it said. Well I had the photocopy of my original form and it ASKED for childcare costs for term 1, term 2 etc. The new form they sent me in the post did say weekly costs - my original didn't say this. In the letter I got with this it also asked me to send my childrens birth certificates to support the application - this was the first time I'd been asked to send these otherwise I'd have sent them in the first place!
So I filled in the new form, got it signed by the nursery, sent off birth certificates. I received the certificates back last week and in a seperate envelope, a letter asking me to send the birth certificates. I called to ask if this was a mistake and was told that although there was a note on the system acknowledging receipt of the certificates they were not in my scanning file so to send them again. To the back of the queue.
I'm beginning to think I might have to apply for a hardship loan to cover the nursery costs until the CCG comes in and am not looking forward to this - Ive heard horror stories in the corridors about an awful application process, having to provide 1001 forms of evidence of hardship, 3 months bank statements and a written explanation for all debits over £100?! OK maybe someone was exaggerating somewhere...
PS just realised how long my post is, I am sorry but I am incapable of writing a short post!
I'm not very good at succinct. Why say something in 10 words when 100 will do?
After we sent everything they asked, a month passes before they return all the documents to us. So far so good I think. Then there's another huge delay. The course is about to start and still no loan. So we ring them again, "Erm, we never got the documentation we asked for" YES YOU DID YOU BUNCH OF NUMPTIES!!!! :mad::mad: And I have the Special delivery receipt to prove your utter imcompetance!! It's funny that if you never received it, how did you send it back?? So we send everything yet again, what can possibly go wrong this time? It's ok I don't mind spending £6 on special delivery every time you want me to resend everything!
The course has started 2 weeks ago and we're so broke we're eating out of dumpsters. Thanks SLC.:rolleyes: