IS denied

[Deleted User]

A good friend has been turned down for Income Support due to her child maintenance (£100pw) & carers allowance (£53.10pw) being too much.

As it happens, she didn't actually receive a penny from her ex (he said he would pay but never did - CSA is not involved by the way, it's a private arrangement).

Would she be better off appealing or is it best to close the claim and start again? Anyone know?

karenx

Is she a single parent who doesnt work?

DX2

Van1971 Your friend needs to get in contact with the Income Support depatment explain that the ex hasn't paid child maintenance so she would like to apply for Income Support.

She will probably be asked to write a letter confirming the above and she will also have to submit copies of bank statements.

Jomo

Why not contact the CSA to try and get the money from the father?

DX2

Jomo wrote: »

Why not contact the CSA to try and get the money from the father?

The Op friend went down the private route, she could open a new case with the csa but that can take some time to set up and in th meantime she still won't have any money.

Oldernotwiser

Why has she told IS that she's receiving £100 per week when she isn't actually getting anything?

DX2

Oldernotwiser wrote: »

Why has she told IS that she's receiving £100 per week when she isn't actually getting anything?

Whether you go down the private route or the csa route you have to declare to Income Support what the payment schedule says you get, so then your Income support can be adjusted accordingly but if the NRP chooses to be a **** one month and not pay any child support then you are basically up the creek without a paddle.

Oldernotwiser

DX2 wrote: »

Whether you go down the private route or the csa route you have to declare to Income Support what the payment schedule says you get, so then your Income support can be adjusted accordingly but if the NRP chooses to be a **** one month and not pay any child support then you are basically up the creek without a paddle.

OK, thanks for the explanation; I assumed you told them when you actually received any money but I suppose that would be too simple!

bestpud

I didn't have to tell them anything until I was actually receiving the CM...?

DX2

bestpud wrote: »

I didn't have to tell them anything until I was actually receiving the CM...?

I was always led to believe that you had to tell Income Support as soon as a payment schedule was produced of course I'm thinking more along the lines of a csa situation. I personally have never waited until a csa payment hits the bank before Income Support was told about this. (hope that makes sense)

DX2

Oldernotwiser wrote: »

OK, thanks for the explanation; I assumed you told them when you actually received any money but I suppose that would be too simple!

Things were easier when you had to go via the csa, as both the Income Support department and the csa worked hand in hand so to speak, and the csa would just give the money to the SOS if you were on benefits. It would have been easier if income Support just carried this on and paid the £20 disregard and got the money staright from the csa.