My brother is an idiot

allan1983

Ive spoken to my brother today, and hes just confessed to getting a new mobile from carphone warehouse.

Hes been anally abused in my opinion, and I need some advice.

Hes 18 (just) and has been signed up with a Nokia N97 on a £35 a month 24 month contract with Vodafone. The phone 'should have been £50' but he traded in his old phone (an n95 8gb) and got £100 trade in, equating to the phone for free and £50 worth of accessories, none of which he wants or needs.
This incidentally was last Saturday.

Ive looked online, and a deal over 18 months is available with exactly comparable airtime texts and internet, and the same line rental.

This means that rather than shelling out £840 (I know!) he'd be spending £630.

Is there ANY way he can cancel the contract?:rolleyes:

bindiboo

think you have 7 days to cancel provided you havent used the mobile.

http://www.carphonewarehouse.com/support/orders-deliveries-returns/change-of-mind

http://www.carphonewarehouse.com/support/orders-deliveries-returns/returns-returnspolicy

DarkConvict

If it was brought in a shop, then legally no. As he is over 18 he is treated as an adult and is responsible for his actions. So the contract is binding.
7 day returns apply to distance selling regulations (internet buying), anything instore is at the store managers discretion.

The best i can recommend is returning to the shop, and pled with them to cancel.

delain

Yep, they saw him coming!

withabix

Is this for real?

Being an idiot (unless legally Certified) doesn't get you any additional consumer rights.

It's only a 2 year contract. It's not like he's taken out a huge loan or emptied a credit card.....as far as you know....

allan1983

Is this for real?

To him, having realised what hes signed up for, its a pretty big thing.
If it was a loan or credit card, I would have put a thread in the appropriate category.

I hardly think any of your post was helpful, as I was only asking for advice.

Thanks anyway

withabix

You could argue that he could have got a £9 PAYG phone from ASDA, because that would have had the necessary functions of a mobile phone.....but that obviously wouldn't have made his willy any bigger.

Unfortunately, mobile phone contracts bought in high street stores such as Craphone Warehouse do in fact cost more than they do online, just like most things, becuase you have to pay for the tits who work in the phone shops for a start.