tesco customer service. join the back of the queue!

Morty_007

They don't HAVE to honour anything out of date but they normally do as a good will gesture and then increase the price for future customers there and then. The alternative is they can withdraw the item from sale for 24 hours and then put it back on sale at the higher price. You can start to see why they don't take this option!! (happy to be corrected if trading laws have changed since my time in retail!)

My item was not an offer price, just on old price tag that hadn't been removed when the new one was placed, hence had no date. The old price tag just wasn't under the item so they said it didn't count.

DCFC79

mighty_hammers wrote: »

ive decided next time it happens, which i'm sure it will. i am going to refuse to move from the till i am paying at and get them to call for a manager. opologies to who will be behind me, but why should we have to requeue. watch this space as to what happens. at least they allways serve me and my 13yr old son withh wine.
Asda let me buy 32 cans of stella with him saturday, no questions asked, its my 50th and a great discount.:beer:

get the checkout person to check the offers have come off and if they havent then either get them taken off or ask for a supervisor and dispute it with them