Power/high volume ebay sellers - how're your sales doing?

DaveAshton

squee wrote: »

Have us sellers been told how these new search changes work?

S.

I emailed them about the Best Match interference we're all getting at the moment, and they replied with this (after 4 or 5 previous emails :rolleyes:)

ebay_CS wrote:

Hello Dave,

Thank you for writing back to eBay PowerSeller Support.

Dave, I can surely understand your point that being a Top Rated Seller,
these listings should appear higher in search results. I've consulted
one of the members from our technical team and they've informed me that
as they're testing some variations of Best Match on the site so that Top
Rated Sellers can enjoy the real benefits of increased visibility.

As a results of this, you will experience different variations of Best
Match over the coming weeks, which also includes a time ending soonest
environment for control purposes. These tests will enable us to release
a new Best Match which surfaces the best deals for buyers and helps you
to gain more visibility for their inventory.

Test variations are assigned based on a user?s cookie, which ensures
that a random sample of people are placed into each variation. This
explains why users can see different variations of the test on different
computers, different browsers on the same computer, or by clearing
cookies.

For further information about the enhancements to Best Match, copy this
link into a new browser window:

Thanks for being a wonderful member of our community. I sincerely regret
any inconvenience caused to you.

Kind regards,

Gerry Sidewinder That's surely not his real name
eBay PowerSeller Team

So they sort of know whet they're doing...ish maybe.

squee wrote: »

I'm registerd on the .co.uk version - have no idea why they directed me to the Irish version.

Ebay customer support for us UK types is based in Ireland.

86ianh

DaveAshton wrote: »

For further information about the enhancements to Best Match

eBay's page about "Continued enhancements to Best Match" gives some very useful information about the various criteria used to determine position in search results. Hopefully I can apply some of that to boost sales a bit.

Thanks!