talktalk broadband

servalan

I have been with them for approx a yr and decidedto take up their offer of free broadband now i can't connect to alot of web pages even their own homepage the pae looks like its loading but nothing comes on.i know it isn't my computer as i have used it at another location with a diff provider i have jus sent 25 mins on a premiem rate number to be cut off with the message that they are experiencing technical problems please try later so thats just cost me goodness knows what for nothing all this seems to have happened fsince i applied to move packages . the page loading has been going on for 3 weeks now so i can't be that its busy all the time

any help before i lose my rag with this comapany

cheghead

No such thing as a free lunch...you gets wot u pay for I'm afraid!

sloughflint

cheghead wrote:

No such thing as a free lunch...you gets wot u pay for I'm afraid!

Hey Cheghead, how did you get on with your problems with TT?

Sorry servalan. Me thinks you will be losing your rag. If it comes to it, get emails from people you speak to. Verbals are useless as everyone gives a different story depending on which way the wind is blowing.
Check out:
http://forums.moneysavingexpert.com/showthread.html?t=165802
for examples of other peoples bad experiences. I hope your problem gets sorted as yours seems to be a technical issue. Maybe technical support are better than CS.
All the best.

Ms-Money-Penny

servalan wrote:

I have been with them for approx a yr and decidedto take up their offer of free broadband now i can't connect to alot of web pages even their own homepage the pae looks like its loading but nothing comes on.i know it isn't my computer as i have used it at another location with a diff provider i have jus sent 25 mins on a premiem rate number to be cut off with the message that they are experiencing technical problems please try later so thats just cost me goodness knows what for nothing all this seems to have happened fsince i applied to move packages . the page loading has been going on for 3 weeks now so i can't be that its busy all the time

any help before i lose my rag with this comapany

snap same thing is happening to me being cut off their premium raqte number and unable to use computer

dan2002

hi sorry to hear of your problems I had the same problem and if you go back in this forum you will see how to solve it ,that is why I have been trying to leave these A** ***** for over a month now and still cant leave ,(not for want of trying),it has something to do with routers

Ms-Money-Penny

dan2002 wrote:

hi sorry to hear of your problems I had the same problem and if you go back in this forum you will see how to solve it ,that is why I have been trying to leave these A** ***** for over a month now and still cant leave ,(not for want of trying),it has something to do with routers

Do you have the link for the thread only there are so many TT threads
Thanks

cheghead

sloughflint wrote:

Hey Cheghead, how did you get on with your problems with TT?

Sorry servalan. Me thinks you will be losing your rag. If it comes to it, get emails from people you speak to. Verbals are useless as everyone gives a different story depending on which way the wind is blowing.
Check out:
http://forums.moneysavingexpert.com/showthread.html?t=165802
for examples of other peoples bad experiences. I hope your problem gets sorted as yours seems to be a technical issue. Maybe technical support are better than CS.
All the best.

Hi sloughflint....still waiting to hear back from them about the money I owe. They have got it down from £57 to £34 but haven't sent a bill or explanation as to what I owe. Guess they're so busy with signing up problems that they 'might' forget all about me!
What did I say about the most used phrase here as "told you so" when this 'free offer' all started? )

marksmith99

Ms-Money-Penny wrote:

Do you have the link for the thread only there are so many TT threads
Thanks

I had this problem and tech support for my wireless router people solved it. You need to reduce the MTU value to something like 1400. If still problems make it smaller until they go away.

db123_3

servalan wrote:

I have been with them for approx a yr and decidedto take up their offer of free broadband now i can't connect to alot of web pages even their own homepage the pae looks like its loading but nothing comes on.i know it isn't my computer as i have used it at another location with a diff provider i have jus sent 25 mins on a premiem rate number to be cut off with the message that they are experiencing technical problems please try later so thats just cost me goodness knows what for nothing all this seems to have happened fsince i applied to move packages . the page loading has been going on for 3 weeks now so i can't be that its busy all the time

any help before i lose my rag with this comapany

Exactly the same problem this week for me also,I had to change router encapsulation to pppoa from pppoe, hope this works, it did for me.