Essex Water

lky2k23

I live in Ockendon and pay by DD each month
£25.02 - Anglican Water
£14.85 - Essex & Suffolk Water

Firstly is this correct? My parents only pay 1 water company from what I am aware. I am unmetered.

Second question is that I dont really understand my water boiler, it has 2 switches to turn the water on, and never really sure which one to pick. I would like to have the water on a timer really - is this possible? If so who do I contact?

thanks:beer:

Cardew

Lots of properties(particularly on the border of an area) pay their water to one company(Anglia) and Sewerage to another(Essex and Suffolk).

By switches on the water boiler I assume you mean Immersion heaters on your Hot water tank??

Often there are 2 immersion heaters on a HW tank. One just heats the top of the tank and provides enough for washing/shaving, washing up etc. The other heats the whole tank for when you want baths.

You can get a timer for these immersion heaters but an electrician should fit them.

deanos

"Second question is that I dont really understand my water boiler, it has 2 switches to turn the water on, and never really sure which one to pick"

Ours has a switch for the central heating and the other is for the hot water is this what you mean ?

lky2k23

No i dont have central heating, both water switches.

If for example the water stopped heating or was heating slowly who do i contact? a private electrition?

Cardew

lky2k23 wrote: »

No i dont have central heating, both water switches.

If for example the water stopped heating or was heating slowly who do i contact? a private electrition?

It appears those 2 'water switches' are immersion heaters.

As said above one just heats the top of the tank and provides enough for washing/shaving, washing up etc. The other heats the whole tank for when you want baths.

If they are faulty, they won't heat at all - they 'won't heat slowly'

Are you by any chance on an Economy 7 electricity tariff? If so some immersion heaters are wired so they only come on at night during the cheap rate electricity.

lky2k23

the switches are labelled:
cheap night units
day units

So which ones mean what?

Thaks guys